Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

shipping process

I cannot create shipping labels in this morning.I wanted to know whether it is a technical issue related to ebay system or not!

Shipping

Hello I need I help with USPS claim of lost package . Some how I accidentally claimed for wrong amount ( it just duplicated instead of 90 dollars is showing 180 requesting amount ) how I can fix it ? Can’t find ? Thank you in advance

Having a hard time getting anything listed? Won't even let me choose my own shipping options.

Hey all, so I tried to look at my selling through the app on eBay which I cannot do it just says error then I get on desktop and try to post something then all of the shipping options are grayed out I can only do local this literally happened overnig...

Accidental refund

I accidentally refunded the wrong customer. I read online that I should do a Private Sale for the item, and the buyer was cool, re-submitting the asking price. But now I have a new shipping label. Am I supposed to purchase that or is there a way to c...

October 20 Labels Not Updated On EBay

I noticed my shipped orders from October 20th only show “label printed”. No scan. if I go on to the USPS website the tracking is correctl Just a heads up …might want to watch those as it would cause a defect unnecessarily. That was the day of the mas...

eBay gave me non standard address was charged an extra $4.00 by post office

Address was not in post office system yet it was the address that eBay and buyer gave me. This is the first time I've been scammed by the multi millionaire crooks at top of post office for this problem. I've shipped many packages in past to non stand...

USPS Not Scanning Pickups + eBay Not Updating Tracking = Late Ship Dings

Hi everyone,Lately, I’ve been having ongoing issues with USPS pickups. They do make the pickups, but it seems they often don’t scan the packages right away. After I filed a couple of complaints with USPS, things started working normally again for a b...

Urgent: International Shipping Issue – Orders Returned / Restricted by Carrier

Hello eBay team,I am experiencing issues with international shipping for several of my orders. Due to recent carrier restrictions, some of my packages have been returned or cannot be shipped, which affects my buyers and account performance.Affected O...

Business Shipping Policy Reassign Error "Please provide a valid Shipping Package type"

First of all, I am not new to eBay and do not want obvious wrong answers. 25 years here.Please, just move on if you don't understand or can't help. And especially if you can't comprehend harnessing the power of Business Policies.Has anyone who had th...

EIS automatic enrolment now address incorrect and cant ship or cancel order

eBay automatically enrolled me yesterday into EIS. Today i have an order to their hub but eBay blocks me from printing label or canceling order per there instructions.

FedEx mistakenly changed weight causing $450 increase in cost of shipping

Hello all!I recently got a notification that after shipping a PC to a customer, that FedEx updated a shipping label weight for some reason. I'm not sure how to handle this. The weight was nowhere near the original weight of the package. Thanks!

shipping

Hi Everyone, I am having an issue. I received an order this morning. Packed it up , printed label & went to P.O. I stood on line & got my receipt. Checking my order page a bit later, no acceptance scan. Double checked my receipt & the tracking number...

Delayed Shipping to the US addresses

Dear All, All my shipments to the US address are delayed, because of the US Custom and I do not know what to do. It usually take 15-20 business days, but now it takes more than 2 months!!!! Is there any reasonable way to ask eBay not count the possib...

Handlers in United States are very slow, and often don’t respond to messages

This is the second week in a row that I am messaging someone in the United States regarding payment for item sold internationally. Problems:SALE DATE OCT 91) Send message requesting payment so I can ship asap2) No response, send second message asking...