Seller News: July 2025
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Seller Protections are in place for shipping delays.
The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
USPS delivered to wrong address and denied my insurance claim
I had to refund a buyer and file an insurance claim with the USPS because they delivered my package to the wrong address.The USPS Supervisor tried to get it back in person at the house where it was delivered, but the rotten recipients wouldn't turn i...
Do you get a defect if usps didnt pick up package request?
What happens if you have 1 day handling time and usps doesnt pick up the packages from the pick up request? Do you still get a defect on those packages?
Can't Send International Shipping Invoice
Hi Everyone! I had someone in Canada purchase 2 items from me yesterday. I went to send them a combined invoice, but when I clicked on the "send invoice" link this message came up: "Invoices can't be sent for eBay International Shipping orders". I im...
Puerto Rico is NOT International shipping
This really infuriates me. eBay's Global Shipping Program has decided to place Puerto Rico (US Protectorate) under "International" category. Now, why is this? How is a US territory "International"?Because if I pay $68 US dollars to have something shi...
USPS Ground Advantage routing!
I am hoping this is just an exception. But, just had to share! I live in a medium size city. Received an order last week to mail a small parcel to an address in our city. Not only to the same city but to the same zip code, so all mail come from the s...
Some how I now have a ton of shipping policies...that I don't want
TIA. How do I get rid of them? Now when I go to list in the app. when I add the weight and dimensions of my items when I click shipping options instead of all the services being listed i now have a ton of polices to choice from and i cant figure out ...
No update about my item once it reaches Global shipping center
Dear Ebay, once I purchased the item under global shipping, I was getting the tracking updates from UPS and Global tracking number till my item reached the Global shipping center Erlanger, KY but as soon as it shows my item delivered at this location...
Resolved! Trying to add UPS international shipping to a listing (where's the option?)
Experts, As per the title, I need to add a conventional international shipping service to a listing. I am "opted in" to eIS. When I go to the "create listing" page this is all I see under international shipping:I've followed the paths under the "Lear...
NOT SOLVED FedEx shipping cost adjustments
devon@ebay kyle@ebay More thievery by Fedex, NOT SOLVED. This was not a "one week invoicing error". This is an ongoing, deliberate effort by Fedex being allowed by Ebay. You guys have stuck me 8 times now, the worst case being $65 overcharge. It woul...
Resolved! 8 McCullough Dr New Castle, DE 19726 Scam
I am seeing an alarming number of sellers on EBay and Amazon, complaining about this address and the whole concept makes no sense to me. Sold a $50 used Go Pro camera with a tons of unopened, unused accessories. Post office said that the address coul...
Damage claims from shippers
I am a seller and rarely have sold items damaged during shipping. I have had a few though over the past 9 years. Despite good packaging and even marked "fragile", "glass" etc. it seems they get handled very roughly. The latest, was packed well, marke...
Why did my Priority Mail package going from MA to CT went through San Diego, CA?
One my recent Priority Mail packages took an odd trip cross-country. Going from Massachusetts to my buyer in Connecticut should have been super-quick like one day.But this was the tracking... Sat, Feb 102:09pmDelivered, In/At MailboxNORTH HAVEN, CT 0...
sold item
I sent the item without ebay label and sent usps with tracking number
Shipping label voided, haven't heard anything from FedEx.
I had to void a shipping label within 30 minutes of it's issue. It's been about 3 weeks but I've heard nothing from eBay or FedEx (the shipping label was with FedEx). Do I contact eBay, FedEx or both?
Dropped off Package inside USPS, No Scan
I dropped off my package in their blue box inside USPS 24 hours ago, but there still isn't a scan. eBay is reminding me to ship my item, but I already dropped it off at the Post Office. How long does USPS usually take to scan packages? I called them ...
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