Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Questions about Box Dimensions and Weight?

From what I understand, the dimesions printed on the outside of the box are the inside dimensions, so I should add 1 inch to each dimension when listing my item? I've seen people on youtube give tutorials and they never mention this and just put the ...

UPS shipping scam of adding fraudulent charges with no proof or justification

I know that their shady auditor makes his salary by 'finding' enough errors to cover his paycheck. After over 40 years of shipping their adjustments have gone from never to every third shipment. Their fraud game has gone too far. Wondering if anyone ...

Straw hat slightly bent from shipping

I sold a straw Ariat hat and just received message from buyer that it was damaged. Since it is a straw hat could it not just be expected to shape in back into place? I used USPS ground advantage so “damaged” packages are supposedly covered up to $100...

Unable to purchase camcorders shipping from the US to EU?

I'm trying to buy some old VHS camcorders (without batteries) and import them to Germany.. for >any< listing, when I'm at checkout I get a "Unfortunately, this seller won't ship this item to Germany - Update your shipping address and try again."So.. ...

Resolved! FEDEX damage return

First time using Fedex on a package rather than Post office with Ebay and I'm not a happy seller/I shipped a figurine valued at $60 with shipping cost of $12.41 and the buyer notified me that it came broken. I told her I need ed a picture of the dama...

International post from the UK

Hello everyone, is there a way to signal sellers from the UK to ebay, or indeed the law for trying to scam buyers for imaginary import taxes? Some unscrupulous sellers add a mythical tax for "customs tax" "import tax", even when the sale price and tr...

No shipping to USA from nearly all EU countries and others

Please list all countries that do not ship to USA as recent trade (stupid) tariffs clash escalate. Kindly remind Ebay to make a notice about that so buyers are aware and the blame is not shifted to sellers.

Resolved! Is their a international hub in New York?

I just had someone from China make a purchase and I thought the hub was in Illinois. I'm feeling a bit confused. Anyone that can help, it would be appreciated.Ps. I must be tired. ***Is there an International hub in New York? I am part of ebay Intern...

International returns Australia to Thailand

Could anyone give in formation on how the seller myself located in Thailand can arrange return post for my buyer located in Austrailia. The items were not as described. Is it postable to buy a return shipping lable for my buyer and send it via email,...

Didn't include packing slip?Authenticity Guarantee order

I shipped package to authenticator without packing slip. I only have the shipping label with correct info on it. Will this cause any issues? Thanks!

Shipping issues with address

Shipped out an item on July 13 and still not to buyer. Package is in Chicago facility and i called them today and they are saying problem with address and i should do an intercept and talk to buyer to get correct address. Shouldn't the eBay address b...

Resolved! Resolved

Delete Delete Delete

Resolved! Is "US $1.99 eBay SpeedPAK Standard" from ShenZhen China still a thing?

Due to US policies, import fees for this item will need to be paid to customs or the shipping carrier on delivery has started to pop up on all international postings. However, I still see small China items that don't have this warning and under the s...

The package is being sent back by the post repeatedly.

I purchased a backpack from the imperial japanese army. No matter how the package is labeled for customs, it is always sent back to the sender (seller) with a message that there were issues. The package does not leave the borders of the USA. We tried...

Standard Envelope Not updating ESUS #'s sinc 9/2/25

Everything I shipped on the 2nd still shows as tracking provided. However, when I trace down the ESUS # and get the pitney bowes conversion it shows the transit history. Anyone else having issues with the ebay standard letters not showing tracking th...