01-25-2021 01:34 PM
Hello,
After I created and paid for shipping label for customer, turns out I had my old address there.
So the return address for this item is outdated. What can I do in this case without losing money.
Thanks!
01-25-2021 01:45 PM
If you haven't shipped it, void the label, make the changes, and print a new one.
You will get reimbursed for the label you voided(if it's not used) after about 14-21 days, depending on the service.
01-25-2021 06:31 PM
Oh and make sure you update all of your addresses in eBay. 😊
01-26-2021 06:02 AM
@no_zero369 wrote:Oh and make sure you update all of your addresses in eBay. 😊
Since the new label pages have a full return address now, does that flow from the ebay addresses or will it still need to be changed once(and saved) in the label screen for the changes to take effect?
Curious because you use to be able to just change the 'ship from' zip for postage calculations, and leave the rest alone. Since I haven't shipped from elsewhere in a few years(and still try to use the old pages), I don't know how that part works anymore.