12-06-2023 02:05 PM
12-06-2023 02:14 PM
There’s no messages on a packing slip that I can see.
There used to be messages but they were ebay generated messages with no ability to customize.
12-06-2023 02:21 PM - edited 12-06-2023 02:23 PM
@whailsinc72 Correction: there is Notes click that and you will see Pick a Thank you Note to buyer and Message to buyer. Click message there you can personalize a message for your buyer.
I scrolled past in when I posted my first response to your post. Sorry for the confusion.
12-06-2023 02:23 PM
Click where it says customize. Then you can pick a pre-formed thank you note or select "A message for the buyer" and enter a custom note.
12-06-2023 08:25 PM
Others answered your question, just wanted to add in:
If you enter a custom message, the system will not save it go-forward. You'd have to manually enter it each time you generate a packing slip. You might find it easier to use one of the eBay preset messages because, unless I'm remembering wrong, the system will save that choice for future slips.