Cannot use FedEx in bulk shipping tool??

[popblox]

I am trying to combine 3 orders for 1 customer and I cannot select FedEx while in the bulk shipping tool. I tried printing a label for only 1 if the orders and it allows me to select FedEx this way, but not when combined (the only time I would need it). Anyone else having this issue??

[orangehound]

[Not sure if this is what you are encountering]

eBay's software will only combine shipments if it is from the same buyer ... if these three purchases are all going to the same address, but were purchased by a guest (thus three different "buyers"), then you can't combine them in the system.

[popblox]

Thank you for the response, but no, what I mean is this: if I try to print more than 1 label at a time, I lose the option to use FedEx. Attached is my customers order, I select all 3 and go to the bulk shipping tool, combine the orders, and the only option I have is to use USPS. Alternatively, if I try to only print 1 label for the exact same customer, I have the option to use FedEx (third screenshot). 

Incidentally, this isn't customer specific - the only shipping option I have when using the bulk shipping tool is USPS. Just wondering if anyone else can use FedEx (and please tell me what I'm doing wrong) when using the bulk shipping tool?

[dtexley3 · Accepted solution]

I've never been able to use FedEx in the bulk shipping tool.  Ever.  It's always SAID that I can do both USPS and FedEx, but all it shows is USPS for me.

I print the FedEx label with the combined shipping weight and size on the first item and then copy and paste the tracking number into the other order listings.  Never had an issue.

[popblox]

Well God Bless You! That worked YAYAAyyyYYYYYY! I've tried that w/ USPS before, but I would get that error message "the tracking number is already associated with a different transaction", so I didn't think it would work here. But it did, so thank you so very mucho!!

[popblox]

One more thing - it shows that for FedEx Home Delivery, we're provided up to $100 insurance. This is great and everything, but when fulfilling my 3 customers orders via the aforementioned solution to the problem, I noticed the insured amount could not be adjusted. So the total value of the 3 orders combined is $93, but the declared value is only $36, which was the 1 label I printed and later added the other 2 orders to. Does this mean I will only be able to recover a maximum of $36 on a $93 order if I have to file a claim?