Shipping
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USPS 2019 HOLIDAY SHIPPING DATELINES

For Domestic in all States, except Alaska and Hawaii :* First-Class 12/20* Priority Mail 12/21* Priority Express Mail 12/23* USPS Retail Ground 12/14For Alaska :* First-Class 12/18* Priority Mail 12/19* Priority Express Mail 12/21For Hawaii :* First-...

User avatar by Rockstar
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Resolved! Best way to get shipping return label from seller that offers 30 day returns

I bought something from a seller who offers 30 day returns (it says "seller pays return shipping"). I was going to press the "Return this item" button next to the item, but wasn't sure if that will open a case. Would that automatically generate a ret...

User avatar by Adventurer
  • 162 Views
  • 2 replies
  • 1 helpful

Creating a listing that will be split for shipping

We will be selling a 54 vol set of books. I received helpful replies to my previous question of how to split the item and print labels when I ship the boxes - but now I am flummoxed by how to create the listing. We always use Media Mail and want to a...

Tracking not always accurate

Just letting ya'll know that ebays tracking system isn't always correct. Example: I got notice from ebay that the item I bought was delivered. It wasn't. According to ebays tracking info the last place it was scanned was in Sunland at 8:15 and then d...

User avatar by Trailblazer
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shipping to a 3rd party address

I just got paid for an order but the shipping address is one of those "3rd party" ones. Is it ok to ship it? I do not want my PayPal account compromised.

Buyer lied about item, used a license, I went to eBay and they walked me to failure.

I sold an item to a buyer that allows you to connect to VW group vehicles. It had 2 VIN #s available out of 3 and these are popular on eBay. I have no returns set. The buyer said they didn't want to pay $100 to transfer the device, which they didn't ...

User avatar by Adventurer
  • 501 Views
  • 11 replies
  • 1 helpful

Buyer says item not received - am I protected?

I was just contacted by a buyer in Chile. His message is in Spanish, but from my knowledge of Spanish and what Google Translate says, he's either claiming the package was delivered to the wrong person or it has the wrong address on it. He's asking fo...

Buyer returning item he sent on to a "friend' in Russia

Buyer bought an expensive Rosenthal porcelain figurine from me, one that often sells for $500+, but I accepted his best offer of $350 because I'm eager to clear items out. I don't normally accept returns, but weeks after receiving the figure, he mess...

Shipping refunds

I listed some items under regular Priority mail (by zip/weight). My boyfriend mailed them for me since my work schedule is tricky but used flat rate shipping, and the price was about $7 less than what the buyer paid. Am I obligated to refund them eve...

User avatar by Adventurer
  • 197 Views
  • 4 replies
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Return and credit

I just felt I needed to let my fellow ebayer's know that ebay has come to the rescue and satisfied the only bad transaction I've had on ebay in 16 years. No heartache and made things right. It's the only way I will continue to buy and sell the automo...

Non working item, seller not negotiating well.

I bought a used postal scale. I received it and took it out of the box and it sat for a week or two because I didn't have the right batteries for it and my old one wasn't being as glitchy as it had been.When I finally got the batteries for it, it did...

User avatar by Trailblazer
  • 287 Views
  • 4 replies
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Buyer didnt want refund before ship, now after shipped claims damage wants full refund + 40

I am new to saling on Ebay, was letting all my customers now that, and accepting any advice they may have. Have only sold 5 items.. and 1 of those is the crook of a lifetime. She bought a set of old dishes.. then started complaining about some age on...

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