eBay

Question on Refund Requests

The last time I needed help, the buyer had requested a refund because I hadn't listed the measurements in my listing. I received the pants back and they were the correct measurements according to the manufacturer tag so the buyer saw the opportunity ...

nunca recibi el producto y el vendedor dice que me llegara y lo pague desde el 30 de mayo

Returning an item

I need to return a print head . A shipping label link was sent, but an error message says unable to print do to technical error try again. I have tried to print everyday for 4 days. I have to send back by Dec. 3, but can't print shipping label. HELP

Shipping Metrics Question

Last week my USPS carrier did not take my packages from my mailbox....they literally just threw my mail on top of them. I called and explained that it is important that they are picked up and scanned on the day they are mailed. She said they had a su...

Any Handmade Soap Sellers on here that can give me advice?

Hi there everyoneWas wondering if there are any handmade soap sellers on here that could possibly tell me the best way to ship and price shipping for my soaps. I would really like to sell my soap here , but since it weighs alot I have been trying to ...

Drop the Fedex package at PostalAnnex, but the tracking status never change.

I purchased the Fedex Smart post thru Ebay, and drop the package at PostalAnnex, since Monday, Nov 18, 2019until today, the tracking is only show that the shipping label was crated and nothing else, what should I do?It seem like the package was never...

Billing Address

Ok so what happend was I accidentaly bought a item with the wrong shipping address and I told the seller multiple times that it was the wrong address before they shipped it and they said they couldnt do anything about it so I asked them to cancel the...

Are other people's listings displaying strangely long estimated shipping dates/ times? (11/22/19)

A buyer just 400 miles away in Las Vegas (who consistently gets her items from me in 2-3 nights with USPS first class) says that the system is displaying 11/27 as my estimated delivery date (on an item from this selling account ) to her today. My cut...

Returned item with eBay label - seller claiming they didn't get it even though it shows delivered

I bought an item awhile ago and it arrived in really poor condition (described as like new, but came very banged up/dented/used). I requested a return and the seller put up a fuss but eventually issued a label through eBay (RMA). I sent it back, the ...

buyer return different item

hello,i sold 4 canon lens in excellent condition and buyer request return all of them because the lens is not zoom , not focus. i sell lens and camera for many years and i don't think i made a mistake for check all of them before listing. and buyer r...

Fed Ex Shipping

We haven't shipped Fed Ex before but now with new USPS fees they are much cheaper for large packages purchased through ebay shipping. But Fed Ex is requiring a phone number which ebay and Paypal aren't giving out. What's the work around everyone else...

Please stop limiting shipping options

brian@ebay , @Anonymous Please, please would eBay reconsider and reverse limiting shipping options? This is the time of year buyers want faster and more shipping options, not fewer options. See the Community Chat answer, link below. That is not how i...

Can seller get a refund for Ebay shipping cost from USPS on lost package?

Twice in the last month I, the seller, have used Ebay shipping to pay for the shipping of an item to a buyer using the USPS and the package has gone lost. I paid the USPS a fee to safely deliver a package, they did not give me what I paid for. I trie...

New USPS Rates for 2020 (in case you don't already know...)

Here's a link about the new 2020 USPS shipping rateshttps://blog.stamps.com/2019/10/15/usps-announces-2020-postage-rate-increase/They start January 26th subject to approval (like they're not going to be approved!)Has become standard procedure of late...