04-28-2021 01:28 PM
I inadvertently purchased a label for the wrong weight/ class. I meant to ship USPS medium flat rate, but was doing a bunch of listings and my attention wandered, and I put it in at the regular Priority 2 pound rate instead of for 2+ and medium flat rate.
So in the seller hub I found my labels purchased under "Orders" and "Track and Manage your Shipments." Under 'actions' for my label, there was a link for "Void." But when I clicked, nothing happened.
Is there any other way to access the void label function?
04-28-2021 03:49 PM
It doesn't work from the Manage Shipping Labels page?
https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=LabelManagement
04-28-2021 05:01 PM
Hi,
Thanks for the tip. I figured that out sometime after this post, but only after I spent 45 minutes trying to get the first "Void" link I found to work and after posting to this board and answering ebay's feedback about how I like the page - the one with the broken link.
04-28-2021 05:05 PM