03-30-2023 08:03 PM
I had printing issues with the label and voided it, but managed to get it printed correctly. Since the label says Void Requested, am I able to still ship it out?
03-30-2023 08:18 PM
Hello there,
In my experience you are NOT able to use a Voided label. The tracking number will not scan once its voided. The timeframe in which you receive a refund takes a couple of weeks to circle back into your account once requested.
I know this is frustrating since you figured out how to print it but in this case you will need to "reprint shipping label"
Thanks
03-31-2023 01:26 AM
@k8teemarie wrote:
I know this is frustrating since you figured out how to print it but in this case you will need to "reprint shipping label"
Thanks
Incorrect. I don’t know if the previous poster used a poor choice of words or what. But to clear any confusion, reprinting the label would just recreate the exact same shipping label that the OP just voided. It will have the same voided barcode and tracking number.
What you will have to do is create another new shipping label, do not reprint.
03-31-2023 02:44 AM
@alyxalva wrote:I had printing issues with the label and voided it, but managed to get it printed correctly. Since the label says Void Requested, am I able to still ship it out?
No, since USPS was notified that the label was voided it can no longer be used. You will need to print a new label with a new tracking number.
03-31-2023 02:48 AM
@k8teemarie wrote:Hello there,
In my experience you are NOT able to use a Voided label. The tracking number will not scan once its voided. The timeframe in which you receive a refund takes a couple of weeks to circle back into your account once requested.
I know this is frustrating since you figured out how to print it but in this case you will need to "reprint shipping label"
Thanks
Sorry but you're wrong "reprinting a shipping" label will not create a new label, what will print is a copy of the original label that was voided.