09-18-2018 02:48 PM
I have a buyer that has already paid for an item, but because they will be out of town for a few days this weekend, wants me to hold off on shipping until the end of the week to assure the package arrives while they are home. How will this affect my Top Rated Seller status if I don't ship within 24 hours from receipt of payment?
09-18-2018 02:57 PM
09-18-2018 02:58 PM
I have buyers that ask this every now & then
Do you upload tracking ontime for all your orders?
If so then I wouldn't upset my buyer because of ebays rules
We have 2 metrics Tracking upload & Late shipping rate
As long as the request is in messages you can hold the package, ebay will remove late shipping rate but can't remove the Tracking upload miss you will get
I upload 100% of the time so when my buyer asks I do it for them I don't care if I drop from 100% it rolls off in 3 months anyway
To remain TRS they give you the 5% leeway to work with you have to be at 95%.