Shipping
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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

I want to get a refund but the seller is making fun of me

I purchased a gooseneck microphone on July 5th and it still hasn't arrived. There was even no tracking number so I asked the seller about it but he is still not responding. Moreover, he is making fun of me like 'Do you even know what this is used for...

Free shipping has detrimental affect on sales?

Hi everyone, I recently made the move to change all my listings to fast a free. The aim was to increase sales, simplify pricing for customers, reduce fee's bump listings up etc. Since I changed over my sales dropped drastically to the point where I a...

User avatar by Explorer
  • 257 Views
  • 4 replies
  • 0 helpful

I need Help choosing an alternative shipping method.

Thanks to the USPS' new dimensional shipping weight rates, many of the items I could ship for a reasonable cost, will now cost much more. I sell many vintage items that come in 14" to 24" original boxes, but weigh less than a pound. I usually offered...

Product warranty after several months of use

I want to buy an electronic item on eBay. But I worry if during use broken, I don't know how. If I return it to the seller for warranty, there is no guarantee that the item will be returned to me.

User avatar by Adventurer
  • 234 Views
  • 4 replies
  • 0 helpful

Buyer Scamming me, eBay Has THEIR Back!

Hello all!I hope to share my experience in hopes that someone has similar issues and understands my frustration. A week ago, I listed a computer processor for sale. It was the newest generation of Intel processors. I listed it for about $5 under the ...

Resolved! How do I do a resend on a returned package?

I have looked everywhere and cannot figure out how to do this. I shipped to the address on eBay but it did not have the buyer's apartment number so it was returned. The buyer wants me to ship it back and is willing to pay the postage. How do I do tha...

User avatar by Not applicable
  • 7294 Views
  • 11 replies
  • 3 helpful

Resolved! GSP Delivery in South Africa

I live in South Africa and I want to buy an item off ebay. I see it'll be processed through the GSP. But for the life of me I can't find out if the package is handed over the the South African Postal Service once it gets here or if it's delieverd to ...

User avatar by Adventurer
  • 8210 Views
  • 6 replies
  • 5 helpful

Comedian buyer

I have winning auction my bag he paid and i send the bag he recieve the bag now he want to return and refund with the reason this in really bad shape it also Very mildewed and has a lot of damage in description i already choose condition "new with de...

User avatar by Adventurer
  • 536 Views
  • 10 replies
  • 0 helpful

fraudulent sales practices

The saga continues. I did everything I could to make sure of what was included in purchase before I made purchase. I paid immediately as requested. The seller didn't ship the additional attachment that they said was included in the purchase. Now they...

User avatar by Pathfinder
  • 271 Views
  • 5 replies
  • 0 helpful

Tracking not updating

Evening everyone, I have sold an item here and posted it weeks ago but Ebay hasn't released my funds yet. The item was sent via Royal mail as a letter and therefore, there shouldn't be tracking available on it, although there was a tracking number at...

Resolved! Delivery Problems

Is it just me or are yodel & Hermes the worst courier ever, 2 parcels this week one from each courier has gone missing after being signed for by the customer ME one when I was on holiday so where its been left is anyone's guess, the other was deliver...

purchased items showing not shipped

Hello,I have 2 sellers that have not updated the shipping or answered my questions on why it shows not shipped. I try to track the item on EBAY and it says items on the way. EBAY won't help until estimated delivery date expires. I called EBAY and com...

Item Arrived With Postage Due

I bought a $50 board game with free international shipping from a seller with >99% feedback. When I went to pickup my package, I was met with a postage due. My PO was holding my package until said postage due was paid for. I asked why there was a bal...

User avatar by Adventurer
  • 348 Views
  • 7 replies
  • 0 helpful
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