Buyer says USPS Covid/holiday delay is nonsense

[bigdeals.etc]

Yesterday I have a buyer is complaining about their item that they didn't receive yet. Ebay only shows one last status as accepted but I checked with USPS website and as with tons of other packages, USPS shows it as "In Transit, Arriving Late."

So far every buyer I mention this to acknowledged it (some were okay with it, some hated it). But all accepted it except for this one buyer. They mentioned that that's exactly what two other sellers told her about her packages and "they are lost". I don't know where she got to that conclusion that those were deemed lost, she may just be jumping to that. She mentioned to me that everything that I was saying is nonsense... the USPS tracking, the Covid delay, the holiday delay... everything. She doesn't believe they are real. And she demanded that her package arrive by end of the week (which I guess is tomorrow). I have no idea how to respond to this buyer now. I'm this close to just telling her to not purchase anything online during this holiday period.

[bigdeals.etc]

Related topic:

I just had a buyer complain about the "Arriving Late" tracking status because he said he's a seller too (I love it when buyers point that out... see where they are going with this) and he's NEVER had this happen when he ships this things so he's wondering if I'm yanking his chain.

I checked and he uses the word "seller" loosely. Nothing currently listed, no listings completed or sold (I think that goes as far back at least 2 weeks right? Maybe 30 days?). And I see that he's only received 4 feedbacks as a seller... all over 6 months ago. So it's clear he has zero experience shipping out during this Covid holiday season. So yea, that should be an accurate representation of what's going on nowadays with USPS.

[mr_lincoln]

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@bigdeals.etc wrote:

Related topic:

I just had a buyer complain about the "Arriving Late" tracking status because he said he's a seller too (I love it when buyers point that out... see where they are going with this) and he's NEVER had this happen when he ships this things so he's wondering if I'm yanking his chain.

I checked and he uses the word "seller" loosely. Nothing currently listed, no listings completed or sold (I think that goes as far back at least 2 weeks right? Maybe 30 days?). And I see that he's only received 4 feedbacks as a seller... all over 6 months ago. So it's clear he has zero experience shipping out during this Covid holiday season. So yea, that should be an accurate representation of what's going on nowadays with USPS.

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@bigdeals.etc   Last week I posted 4 tracking records from the eBay Order Details and they weren't even the worst ones ... NO movement for DAYS at various bulk centers ... some people can deal with reality and others are out of touch with it ...