Shipping
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! USPS Claims

Has anyone filed a USPS claim recently. I have found no links on their site for filing a claim. They are only offering info on filing a claim. No forms anywhere! Thanks

Good news – your buyer's item arrived!

Shipping status shows the item was delivered Hi Seller Name, An update to shipping status shows the item has arrived. If that's not the case, the buyer has 24 hours to ask us to step in and help. If we don't hear back from the buyer, this request wil...

Return/Refund request after 90 days!

Hi all, after selling on Ebay for a while, I come across this buyer who started a return after 90 days of purchase! She shipped out despite my message to her that Ebay and my return policy is 30 days. Anyhow, she shipped out and item returned looked ...

I Need An Explanation Please

I should know what my dashboard means, but I just don't get it. My tracking uploaded on time and validated is 100% and my late shipment reports say 74 weren't shipped on time. How did I get 74 that are being reported as not shipped on time? Are those...

All shipping is upside down

Yep , out of control , all shipping ports are out of control. I am missing several packages , going threw places i did not know existed. Some get here in record time , others lost in the obis . Short handed ports , doing the best they can , with what...

Can someone please answer this? Complicated question.

I bought a battery from someone on ebay and when I plugged the battery into a charger it didn't charge. After some back and fourth messages the seller and I determined that the battery was defective. Instead of issuing a refund what the buyer and I a...

Ebay shows wrong tracking date

This started few months ago. Tracking dates are wrong. Label created next day, shipped day before. How is that even possible ? Here are some:

Complex Scam?

I bought an item that was like 40% cheaper than it could've been if they scalped it, but it made sense based on being used and the normal MSRP. Seller had no previous sales so I thought maybe it was a scam but if so ebay would help me. I logged in a ...

User avatar by Rising Star
  • 222 Views
  • 3 replies
  • 2 helpful

Request for return... says I sent him trash

Woke up this morning to a buyer in Florida who purchased a brand new in the box factory sealed Milwaukee jigsaw saying I repackaged it with “trash”. Those are his exact words... trash! When he purchased it but it now for $100 he had sent a message as...

User avatar by Adventurer
  • 816 Views
  • 11 replies
  • 0 helpful

Resolved! Package failed to deliver due to address problem, Returned to Seller, How to reship?

I have a zero feed back customer who must have made a mistake with their address. The item attempted delivery and failed because no such number. I received the item back, now the buyer wants me to send it to another address.We don't ship to an addres...

Is the USPS glut-demic easing?

Shipped out on Monday 28 Dec Priority to CA from NYDelivered Wed. 30 Dec. Anaheim CAOther packages sent 2-3 weeks ago still in "in transit" limbo...Received + feedback from a buyer and the package still says in transit...

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