Buyer returning item with no contact to me or eBay

[carolinaoutletplus]

So this is so strange. I sold an item over 1K they signed for it on the 21st. Haven’t heard anything from them about item. I was on my fedex app and noticed there was a notification attached to the tracking for that item. Thought that was strange! I looked and it showed delivered to the buyer on the 21st and the next update was the 24th it was in possession at my local fedex location with no set delivery date. This is the same tracking number it was sent to him with. Is he able to return after signing for it using the same tracking number/label!?!? And what do i do since I’ve never heard from the buyer no case has been opened etc! Is this some weird fluke or what!?!

[disneyshopper]

It sounds like the buyer is using "Refused. Return to sender" since the same tracking number is being used.  ebay's Money Back Guarantee does not cover refused packages.  Wait until the package is delivered back to you.  Is the item in the same condition as you sent it?

[carolinaoutletplus]

But he signed for it. How can you refuse an item after you’ve signed for it. I haven’t received it. Its at a local fedex for the past 4 days. Status say no deliver set yet.

[simba6]

Shippers will take back a package as "refused" if you have not opened it. I suppose signing for it does not change that?  As stated, sit tight and see what the buyer does. Keep checking the tracking too.  It could be some strange tracking error and there is no issue.  But then, sellers are seldom that lucky.

[carolinaoutletplus]

Okay thanks! Yeah it was weird it says signed for on the 21st but it magically got back in my local city 3 day’s later. Which makes sense as the fedex was 2 day shipping. But it’s been there for 4 days which is weird so I’m hoping a glitch.