eBay

namauri90 · ‎03-28-2018

I sold a statue a statue that would cost 40 dollars to ship usually with 50 dollars for shipping. And the buyer was at a Military address. So when I went to ship the statue and the postage cost me 17.60. Even though I had it listed with flat rate shipping am I required to refund the difference?

green-night · ‎03-29-2018

So spouses an civilian personel on military bases who support the troops in unimaginable ways don't count for any?

Everyone has their own cross to bear.

@missjen831 was only pointing out the obvious. And she is correct IMO. Sellers aren't a charity, they are trying to make a living.

flyerfandan999 · ‎03-29-2018

@dyande-0wrote:
@flyerfandan999wrote:
You are not required to refund the difference.

Some have suggested that since the Buyer had a military address, the Buyer may be a servicemember or dependent, and if so, may "deserve" to be reimbursed.

If you are not sure of whether the person "deserves" to be reimbursed, just keep in mind that all servicemembers are paid. The lowest basic pay (not including any allowances or any benefits) on the military pay scale is $19,165.20/yr. The highest is $189,601.20/yr.
19,165 is POVERTY

According to the federal government, $12,140 is poverty. See:

https://www.healthcare.gov/glossary/federal-poverty-level-FPL/

7606dennis · ‎03-29-2018

@green-nightwrote:

So spouses an civilian personel on military bases who support the troops in unimaginable ways don't count for any?

Everyone has their own cross to bear.

@missjen831 was only pointing out the obvious. And she is correct IMO. Sellers aren't a charity, they are trying to make a living.

Actually, I don't think it matters one way or another concerning if the shipment was addressed to a member of the military, a spouse, dependent or civilian contractor. None are automatically entitled to a discount. What I'm interested in learning is whether or not the item was sent and charged as an international shipment or whether it was sent and charged at domestic rates as it should have been if it was sent to an APO/FPO address. Unfortunately, the OP hasn't commented on that.

"It is an intelligent man that is aware of his own ignorance."

green-night · ‎03-29-2018

What I'm interested in learning is whether or not the item was sent and charged as an international shipment or whether it was sent and charged at domestic rates as it should have been if it was sent to an APO/FPO address. Unfortunately, the OP hasn't commented on that.

What difference does it make? The OP seems to have absolutely no idea how they came up with that shipping rate either way. I doubt they could answer that question even if they wanted to

lja440 · ‎03-30-2018

@namauri90wrote:
I always ship Priority. However all Military Mail is basically Priority with extra steps and forms to fill out and a flat rate apparently.

APO's get a $2 price cut on the LFRB but all other items ship at the same rate as any other package going from your location to the area of the Military PO. Most are on the East and West coasts with some in the Great Lakes and Gulf areas.

Customs forms are simple, and are primarily for keeping prohibited items out of areas where they are forbidden by the host nation, APO,FPO,DPO packages are never sent through a nations customs office but are handled by the Military PO the entire trip.

lja440 · ‎03-30-2018

@missjen831wrote:
@garmentvarmint2004wrote:
NAMA..

No, you are not REQUIRED to give the buyer any refund. But I think you should give him lat least $20 back. You badly miscalulated the real cost of shipping that item. Plus you added $10 to your own incorrect estimate of $40! And this person is in the Military.
The person has a military address. That doesn’t mean they are in the military. Can be a spouse or civilian employee.

Just my opinion but I feel that spouses and familys of our military people are in their way in service also. Just like a Police officers family when they leave for work there is a significant chance that they will not come home.

flyerfandan999 · ‎03-30-2018

@lja440wrote:
Just my opinion but I feel that spouses and familys of our military people are in their way in service also. Just like a Police officers family when they leave for work there is a significant chance that they will not come home.

According to the federal government, law enforcement officers are not even in the top ten of the list of fatal injury rates by occupation:

https://www.bls.gov/news.release/pdf/cfoi.pdf

robot-hands · ‎03-30-2018

@missjen831wrote:

If you read the entire thread it should be clear why it matters. That said, let’s end this debate, the thread has been derailed enough as it is so let’s all agree to drop it.

I don't think any members here have that level of authority.

buyselljack2016 · ‎03-30-2018

@robot-handswrote:
@jen_proudleowifewrote:

If you read the entire thread it should be clear why it matters. That said, let’s end this debate, the thread has been derailed enough as it is so let’s all agree to drop it.
I don't think any members here have that level of authority.

No level of authority required to drop the derailment.

It is called self restraint, and is accomplished by use of a back button which is what I should have used in post 25.

Oops, I have again shown a lack of self restraint withthis post Oh well, off to my corner. 1 hour time out for me

missjen831 · ‎03-30-2018

@robot-handswrote:
@missjen831wrote:

If you read the entire thread it should be clear why it matters. That said, let’s end this debate, the thread has been derailed enough as it is so let’s all agree to drop it.
I don't think any members here have that level of authority.

Who said anything about authority? The thread has gone way off topic & become a disagreement of sorts and the mods will come in and lock the thread if we keep this up. They might even say the thread is becoming a bit heated and tell us to cool off. How is this fair to the OP? What I said was only suggestion. It wasn’t an attempt at authority.

One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**

mam98031 · ‎03-30-2018

@missjen831wrote:
@robot-handswrote:
@missjen831wrote:

If you read the entire thread it should be clear why it matters. That said, let’s end this debate, the thread has been derailed enough as it is so let’s all agree to drop it.
I don't think any members here have that level of authority.
Who said anything about authority? The thread has gone way off topic & become a disagreement of sorts and the mods will come in and lock the thread if we keep this up. They might even say the thread is becoming a bit heated and tell us to cool off. How is this fair to the OP? What I said was only suggestion. It wasn’t an attempt at authority.

I COMPLETELY agree with you and I am SO VERY SORRY I started all this with my post.

Folks I MISUNDERSTOOD Jen's post. I posted that and I apologized to Jen. Then came several more mosts that either also misunderstood Jen's post or were playing off my post regarding the subject. Either way, it is NOT what Jen meant. Give it a rest and let's talk about what the OP came here to discuss.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

robot-hands · ‎03-30-2018

Not about that.

Sheesh. The thread is about refunds on shipping. If we are discussing who and why deserves refunds it is perfectly germaine to the thread and there is no reason to not discuss.

mam98031 · ‎03-30-2018

@robot-handswrote:
Not about that.

Sheesh. The thread is about refunds on shipping. If we are discussing who and why deserves refunds it is perfectly germaine to the thread and there is no reason to not discuss.

I feel you have missed the point again. What some are complaining about or voicing their opinions of are not what Jen meant to say and she has explained this as have I. Yet some feel the need to continue the conversation when it has been explained.

You are correct that refunds on shipping are important to the conversation, in fact are exactly what the OP came here to discuss. However the misunderstanding of Jen's original post was not part of that conversation and that is my fault for what I posted. It is a misunderstanding that has morphed into something I nor Jen ever intended and serves no purpose for the OP's issue.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

knode89 · ‎03-30-2018

Nope not required to do so at all.

dcintennessee · ‎04-29-2018

Agreed, @buyselljack2016! @missjen831, ages ago I read a post that caused me to think you’re a military or law enforcement spouse? Maybe I’m mistaken, but if so, thank you for YOUR service.

Regardless, I’m late to this thread, found when double checking how to ship my first eBay APO package. Several years ago I sent many packages to family members in the military & have forgotten the exact process.

As as much as I personally think military & law enforcement families deserve special treatment in absolutely every way possible, I concede that it’s irrelevant to this business decision. No matter that the buyer knew the shipping price in advance, if I collected that much extra, I would have subtracted the fees paid on the $50, as well as the actual expense & a reasonable handling cost, and refunded the balance as soon as I printed the shipping label. I know some disagree, but for me - that’s simply the right thing to do. Sometimes I lose a little on shipping, and sometimes I make a little. But...this is more than “a little.”