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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

shipping replacement item to Spain from US

I sold a book to a buyer in Spain and shipped the item to the Ebay international shipping hub in Kentucky. The item was forwarded and delivered in Spain and then I received a mesage from the buyer saying I sent the wrong book. (I certainly believe th...

What Do Sellers Think About The New Free Returns Policy?

What Do Sellers Think About The New Free Returns Policy?Greater visibility with retail standard returns policiesTo help you grow your sales and attract buyers, starting this summer we will increase exposure of free returns and 30-day or 60-day return...

free returns

If I offer free shipping Do i have to offer also free returns to qualify for top rated seller

PURCHASES WITHOUT WARRANTY

THEN WHEN ONE PURCHASES SOMETHING ON EBAY, THEY ARE LEFT AT THE DOOR OF THE BUILDINGS FOR THE FIRST ONE THAT BETWEEN THE RECEIVED, K GUARANTEE THAT I WILL RECEIVE IT, IN A BUILDING WHERE THEY LIVE MORE THAN 30 FAMILIES

Resolved! Why is the Post Office taking longer to deliver from Columbus Ohio + Plus Tracking not Available

I ship from Columbus Ohio. This week I mailed a box on 6/13/2017 at 10: 08 AM to MD it should be 3 Days. When tracking, it's telling me it's 4 days. June 15, 2018 In Transit to Next Facility The item is currently in transit to the next facility as of...

Amazon Slammed for Destroying As-New and Returned Goods

eBay sees this and thinks: "Hmmm. . . Returned merch is just destroyable, so why can't we make OUR sellers take back everything too. They can just throw it away when it comes back. No biggie." 'This Is a Huge Scandal:' Amazon Slammed for Destroying A...

Why my package is in Memphis, TN?

Hi. I shipped a package to NY city (from Chicago). The package is in Mephis right now - I have no idea why there. Ok, I could say it's USPS mistake, but it's the next time when my package went to Memphis. What's going on with this Memphis? USPS mista...

No Tracking Number For Return With Prepaid Label

Sent a return back to a seller a little over a week ago (June 8th) and this screen has been the same since that day but I haven't gotten the refund. I used the prepaid instead of using my own. The only "tracking" number was the label # that is in the...

Resolved! How do I ship a brand new flower girl dress?

I have a brand new with tags flower girl dress that I would like to try and sell on eBay. However, I was trying to figure out how to ship it once it’s purchased. I would hate to fold it up and stick it in a box but I am not familiar with what shippin...

Shipping to Germany and eBay's excellent customer service (No joke)

I have had my first horror story In my almost 8 months of business here on eBay. But at the end of it all, I had an exemplary customer service agent and if it wasn't for the $200 I am out, it may have all seemed worth it. I had my first shipment to G...

Has Anyone Else Noted a Rash of Returns over the last 6 Week Period?

I've only posted a few times...and I like to say I know you're not suppose to use your selling account, but I feel like most sellers on eBay are actually upstanding good hearted peeps just trying to make a living. So with that said, I am really just ...

Buyers Not Offered Same Postage on Returns

I was told by E bay. They Did Not offer return lables Regional A or B Box, Legal Envelope, or Padded Envelope. To the buyers can not get these lables for retuns. That is the reason I have lost my Top Rated on many listings. As I am In Ga. it is a lon...

I have HAD It with Memphis Distribution Center!!

5 times this month I've had packages lost from the Memphis TN Distribution Center!! They take 21-30 days to be delivered or like this last one, just never show up at all. I ship everything Priority flat rate and 3 packages took over 3 weeks and 2 wer...

Resolved! Shipped Wrong Items

I accidently switched the shipment of two items to two sellers. I have been in (positive) email communication with both, and assured them that I will get their correct item to them ASAP. Both buyers requested a return in order for me to accept and se...

Shipping A Collection of 15 Hardcover Books - Need Advice

Good afternoon, everyone, I just got into eBay and I have a collection of 15 hardcover books that I would like to list for sale but prior to the listing, I wanted to gather some info on packaging tips, shipping options (would I USPS, UPS, or other op...