Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! I strongly need help from Ebay and I doesn't find where to ask.

I bought an item from a seller. I sent the item to my country Uruguay and couldn't import it yet because the information is too short and doesn't explain: the type of the product, the brand, the model and the electrical frecuency.seller says the cann...

Seller didn't return

I have bought a notebook battery at Jul, 03, 2017.The battery was kept stored until 1 month ago.I started to use and with 3 days of usage the battery blew.OK, I know: there wasn't anymore warranty. But, I sent a msg to the seller explaining the situa...

Buyer said item doesnt seem authentic

So, I sold a pair of shoes last week, and the buyer said it is not authentic. He didnt provide any detail or evidence, and I know it is 100% authentic cuz I purchased it from official website. I dont accept returns but I cant decline this request. I ...

Why do i have to select a service for shipping when i check the Free Shipping button?

I am trying to setup an auction to sell some tickets. The tickets will be transferred to the buyer via Ticketmaster to their email address so i dont need shipping at all. I noticed a number of other listings for tickets have that Free Shipping badge,...

Buyer had wrong address.

I've been doing this for over 19 years and this is the first time ebay contacted me on behalf of the buyer. So about 10 minutes ago I get this in my ebay messages from ebay :We are reaching out to you in behalf of your buyer ( buyer id) through this ...

Seller offers partial refund, now what?

I opened a not as described return request. The seller offered a choice of return or partial refund for the item. I responded that I would accept the partial refund. I haven’t received it yet in PayPal. I paid using PayPal from my ban account. Is the...

Shipping calculator error for multiple items. It multiplied the weight by 3, but not the size.

Hello eBay Forum,My auction was for exterior light fixtures.The listing was setup with a quantify of 3, each one being 25" x 12" x 12" and 10 pounds 4 ounces.Someone purchased all 3 and the shipping calculator charged them shipping for 1 item that wa...

Mark as shipped

Hello, I have been with ebay for years. Now I've come across a package I've shipped, it was only in an envelope. So there was no tracking information to upload. But it won't mark as shipped without tracking information. It won't even let me click on ...

Decline of USPS efficiency was planned by congresspersons who represent interests of UPS and Fedex

Can anyone else rememebr when the USPS was pretty much always effecient, accountable and fully functional? Our US Postal Service workers had a fiscally healthy retiree health care and pension plan, what happened was after Congress passed the Postal A...

seller listed 10 items but sent 6, won't answer emails

I bought 10 lace rondels that matched the 10 that I had bought the week before from a seller, but recieved only 6. Not only that, they were different lace rondels than the ones pictured. Have contacted her three times with no response, was going to s...

Media Mail

Why is Media Mail no longer an option on the drop down shipping choices? Is this new?

I need some help with shipping rate from USPS.

So seller is trying to convince me that shipping for an item that weighs less than 4 pounds and has an original box with dimensions 12x6x4 is 70$ dollars with priority, i ask him to ship it with first class and he says that the dimensions are over th...

Resolved! International shipping costs

I put the international shipping costs in my listing as well as US shipping. Buyer in Greece paid the US shipping cost, can I request he pay the actual cost of shipping?

Resolved! shipping

I recently bought 7 items from eBay and I was wondering, do the items all come on the same day or will they come on seperate days because some of them haven't been shipped yet while others have.

Anyway to disable the automatic "Signature Required" option on Priority Express shipments thru eBay?

It is so frustrating whenever I have to purchase a Priority Express label through ebay that the "Signature required" box is automatically ticked. Now I have to void a $40 label and buy another. Why is it on by default?? Doesn't make sense especially ...