Buyer hasn't received item

[joesmom09]

Hi Everyone.

I posted an item on the 7th November the day after the buyer paid.

I received an email yesterday telling me it had not been delivered.

It was sent 2nd class costing £1.22 the item cost £1.50.

What will be my next step.

Thanks in advance.

[soh.maryl]

You missed an important bit of information in your story:  What does tracking indicate?

And also, you probably should return to your home site, eBay.uk, for help with this issue. 

[phcd1]

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@joesmom09 wrote:
...What will be my next step...

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Most likely refund.

Is it past the estimated delivery date? That's the only thing you have to worry about,

I would try to talk the buyer into waiting (I assume you have tracking, if not, you're done).

I'm in the U.S., YMMV

I wouldn't refund until a case is open though.