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Bluecare and Wrong Item

So I had an item saved on my wish list on Amazon, a set of Ratchet Wrenches (24 pc set).   I went to go buy them one day and they were gone.. the page had been changed to just 1 wrench.  Dang, I really wanted them.

 

So, I then went on eBay to try and find someone that had that item for sale, found it and ordered it.  They shipped it through Bluecare and gave me a tracking number

 

2 days Later I receive a small envelope from Amazon with just the 1 wrench..  I was confused, wondering if I accidently ordered that item off of Amazon by mistake since it was what my wish list was pointing to.  I could not find the order on my account, called them.. they could not find it... eventually told me to keep it.


So now the person I bought the 24pc set on eBay says it was delivered.. I keep telling him it wasn't.  Until, I realize what happened.  THEY are the ones that ordered that 1 wrench.   I ordered the 24pc set from them and all they did was go out and order the product number they had on their system from Amazon, but it was no longer a 24pc set, it was 1 wrench.  They ordered it on Amazon and shipped directly to me. (using Bluecare as a "carrier")

 

So now I have the wrong item... 1 wrench instead of a 24pc set.  They won't budge.. I have no idea what to do.. 

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Bluecare and Wrong Item

File an item not as described case in the resolution center. Link at lower right of this page.

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Bluecare and Wrong Item


@croman55372 wrote:

So now I have the wrong item... 1 wrench instead of a 24pc set.  They won't budge.. I have no idea what to do.. 


Click Return this item, then click SHOW MORE. Select Wrong item sent, type a short comment, then Submit. 

 

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And don't you budge either @croman55372 just wait in silence for 3 business days, then come back to click Ask eBay to step in, to get your refund, or a free return label to get your refund after the wrong item is returned.

Anybody seen my Dove Invisible Cucumber Cactus Water?
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