Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Never received my shipping return costs

With the help of eBay customer service I was able to make photos of the garment and an identical garment I also have. Seller's garment was faulty. The seller told me to put the garment back in the original package and mark it refused and return it fo...

Resolved! Where are my shipping reimbursement payments?

I recently switched from PayPal to managed payments through my bank. I've continued paying for shipping through Paypal with my own money, but Ebay is not reimbursing me for paying through my PayPal for the customer's shipping label. This is losing me...

Resolved! Why did eBay allow a member in England to bid on a product I listed as shipping to US only?

I stopped shipping outside the U.S. long ago, but eBay allowed a person from England to make an offer on an item I listed this week.Is this related to the change in eBay's payment boondoggle?

defective item

I purchased an item yet the seller does not accept returns. Is there anything I can do?

First time using Fedex got question

So after made my label for fedex i notice that was not bill for the label but got stuck with Billed after use with fedex. Does any one know what that mean by " Billed after use " still looking for fedex charge in my management payments but cant find ...

How to prove to PayPal that Airpods that I have received are fake?

Recently, I have ordered Airpods and received a fake one. As I live outside of the US I am using PayPal in order to open the SNAD case. The best way to prove that Apple product is fake is to use the "Serial Number" that is on the box. However, Chines...

Item Removed and already paid for.

I bought a tool kit on Ebay for $39.21 Ebay sent a message stating "We had to cancel your recent order" The money was still removed from my account and never returned to me. I have no record of the item purchase on my Ebay account now to even file a ...

Resolved! Combined shipping – only one item shows delivered?

I recently had a buyer who purchased two BIN/IPR items from me. Each had their own First Class shipping fee. By mutual agreement, since the combined First Class mailing was close to what Priority Mail would have cost, we agreed that I would combine t...

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257 orders stuck in transit + 257 furious buyers = zero seller protection

Currently, I have 257 orders that I shipped on time with valid scans from Nov. 21-Dec. 18 that are suffering from these severe USPS delays and I am literally working non-stop day and night and operating on very little sleep to file blanket missing ma...

Invalid Ship to error won’t allow fix

When I go to print the shipping label I get a pop up error that says “city of To address is not valid” and when I hit Ok it opens the window that should allow the edit of the address but the pop up window recurs over and over and I’m unable to print ...

Resolved! USPS vs UPS

Hi there!I'm a seller, and on a lot of my listings, I charge a flat UPS rate for shipping. For the past 4 months, I set UPS to my default shipper and charge $9.99 on average for a small UPS Ground parcel, containing anything between a Nintendo DS gam...

Ebay Standard Envelope not tracking

I am sure everyone that uses this service is having the same issues I am having when he comes to items not tracking. I am just wondering what other people are doing about this issue. Starting today I will no longer automatically close the case and gi...

Sent from Rockford, IL to Cedar Rapids, IA but in Des Moines Network Disribution Center?

Shipped a package PM from Rockford, IL to Cedar Rapids, IAWhy is it in Des Moines Network Disribution Center?

Seller hasnt shipped the item even though i paid 9 days ago

Hello , I'm new to ebay and havent bought any items . I decided to try it as i saw a good deal. The seller is new member and has 0 feedback it was a redflag but as i said I'm new. Anyway i paid for the item 5/5 ( est arrive 15/5-11/6)and havent recie...

Postage Due

I have read a few posts about having postage due and it looks like this is quite common?? I got a note with an 8 dollars postage due although I had already paid 3 dollars shipping that was listed for the item. I am quite new to eBay so I was a little...