@brwil85
Well that example from Hertz-Mexico is an issue. But it does not apply to Freight Forwarders.
Have you had a bad experience with **bleep**? I hate to say, it looks like the reply is indicative of a misunderstanding of how things work.
Point is that once tracking shows 'delivered' to a FF the seller is done! Once the package is forwarded the buyer loses MBG protections for INAD, SNAD or damaged in shipping. Even IF eBay requires a return/refund the seller is only required to issue a return label from the USA address from where it was reshipped. Seller has no responsibility for the international portion of shipping. So at worst, it is no different than a domestic return!
Plus this 'extra cost' to get the package from the international location to the USA FF is usually enough cost that it is a deterrent for returns. Buyers make sure they want what they order and that it fits their needs as they recognize the return costs are prohibitive. So unlike many USA sellers who just look at the pictures, my guess if buyers using a FF are more careful in their selections.
But anyone sitting overseas that buys your item and pays the extra fare for a FF plus import fees, etc must really want the item and must have the money to pay for it! Why would you want to exclude buyers like that.
Oh I get that there are plenty of people that are jingoistic and fearful of others, but from a business stand point anyone with money is a good buyer. So no one can stop any seller from being fearful or uninformed and not selling to those using **bleep**, but from a business perspective such limits are unwise.
