Best approach to being shorted parts in multiple unit orders
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‎04-14-2018 06:52 PM - edited ‎04-14-2018 06:54 PM
Over the past two days I have received two orders from different sellers involving multiple parts where I was shorted quantity. One seller is Chinese based another is American.
Yesterday the Chinese based seller shorted me 3 parts (worth about $45, received 22/25 parts) . What is the fastest way to get my parts (prefered) or a refund (less prefered)?
Then today a USA based seller shorted me 30 parts worth about $70. 210/240.
This is pretty annoying. If I am paying hundreds of dollars for an order I should receive the quantity I pay for...or at least a message advising me that they were out of stock.
It seems that some sellers are either too careless to count their parts or are deliberately shorting buyers, maybe becase they hope they won't count the parts on receiving.
Best approach to being shorted parts in multiple unit orders
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‎04-14-2018 07:06 PM - edited ‎04-14-2018 07:07 PM
How about contacting your sellers and explaining the problem?
Best approach to being shorted parts in multiple unit orders
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‎04-14-2018 07:08 PM
I would say the best approach would be to contact your sellers and explain the problem.
Unless you simply want to return for a refund.
Best approach to being shorted parts in multiple unit orders
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‎04-14-2018 08:22 PM
As every other poster with perfect 20/20 hindsight, and not reading the OP --
I would've created a full-color multimedia presentation to show the seller --
the weights of the
- package
- single part
- packaging
Best approach to being shorted parts in multiple unit orders
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‎04-14-2018 08:30 PM
Ummmm... file a SNAD complaint .
Best approach to being shorted parts in multiple unit orders
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‎04-15-2018 03:31 PM
File a SNAD , seller may offer a partial refund or want you to do a return.
If you do a return you need to receive a prepaid return label.
