Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Poor Packing AND excessive shipping costs

Today I received a paperweight in a small priority box. The fee to mail this item was $10.00, which was way high as it was mailed in the smallest Priority box available.In addition, the end of the box was not sealed and had come open in the mail. The...

Usps did not track, but buyer says they have the item and left positive feedback

How do i get the item marked as delivered if the buyer says they have it, but usps doesn’t show it as having been shipped

Package across country

So the seller I bought from is in Pennsylvania, and I live in Florida. My package is currently out for delivery by usps today in Los Angeles, California.... What's up with it?? I've had three issues with usps and I feel like this is ridiculous.

Thief at ebay or someone who knows someone who works at ebay/paypal

Beware all ebay and paypal users. I keep getting reports on my gmail that I am having great luck buying on ebay. I put money into paypal, now they are spending it. They play with me on the phone. I can't get into my phone, they blocked me, and they w...

Resolved! Seller provided bad illegible return label

I need to return an item. The seller provided a label that I need to download. That label is cut off on the left side. The bar code is incomplete. Time is ticking. I have requested a complete label...no response and I have until the 13th to send it b...

Ebay Automatic Accepting of Returns

Why is it Ebay makes it now automatic for a buyer to be able to return a item BUT fails to educate said buyer on properly packaging a Resellable item for shipment?Just throwing a item in a box without proplerly packaging it leads to the seller gettin...

Resolved! Unable to Create New eBay Shipping Billing Agreement

I canceled the eBay Shipping billing agreement on PayPal thinking I would be able to buy a label under a new agreement and could change the billing method. I do not get an option to do so. When I try to purchase a label, I get the error "We're having...

Calculated shipping not accurate

I had a 8oz item for sale. The person bought it using ebays calculated shipping for first class. They paid $2.47. We all know the min is now $2.66. I live in 54130 and the buyer is in 94618. The actual first class shipping is $3.18 Ebay, you need to ...

Buyer filed a Paypal claim for heat stamped Louis Vuitton handbag stating damaged

https://www.ebay.com/itm/192431469400?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649 Main photo shows initials hot stamped. Description confirms. Buyer received the bag & now wants $150 to cover her costs of removing the initials. Buyer filed Pay...

Global shipping Program refund on unshipped item

So a buyer bought something from me that would have been sent throught GSP, and after some discussion we mutually agreed to cancel the order. So I did so and refunded the money I was able to, will GSP refund their part since the item was never shippe...

Return postage

I agreed with my seller to pay for return postage. Can I purchase it thru eBay? I've looked pretty hard already and I want to have a clear tracking history thru the system. Thanks

EBay providing return label but no confirmation.

I have this same problem, there was a thread with same issue and it seems it was closed before it was resolved.https://community.ebay.com/t5/Archive-Shipping-Returns/Where-is-return-shipping-label-at/td-p/25656035

IRN Case - Item in Transit

I had a case opened against me a couple days ago because the item had not arrived. At the time, USPS had no tracking info uploaded. I filed a case with USPS as well as a missing package and all info was sent to the buyer. At 2am this morning tracking...

Unable to upload tracking number for return. Any ideas?

Long story short is selller sent the wrong item and agreed to a return. No problems there. The problem is now with ebay's website. I printed the return label from within the "item return details" webpage. No problem there, I printed the label and shi...

What should I donow?

Hi.I'm a buyer. I looked at the delivery data by tracking number. And I see that my parcel arrived in another country. And it is noted there that she arrived in the country of destination. What should I do now?