eBay

Shipping Damage

My purchased item arrived with damage caused by the shipping company. I provided pictures of the damage to the seller. Seller says that he has filed a claim with the shipping company, but then I hear nothing back from him. Seller says he will help wi...

Package shipping to wrong place?

Hello, first time posting on a forum here! I recently ordered two items from one seller, which lives in the state next to me. The seller shipped the items at the same time. I got one of them yesterday, and the other one looks like it's traveling acro...

Refund Questions

Hi all, first time posting here. I'm new to eBay so if this is in the wrong place I do apologise. So I ordered an item which was lost in transition and I've been granted a refund for it. I got the usual message about it being issued through PayPal an...

Free shipping with discount for multiple items.

For a while I was offering free shipping so if someone bought more than one item I gave them a discount since shipping costs had been factored into the starting bid for both items. Ebay's invoice, however, did not allow me to enter a discount - there...

Surprise shipping cost

Won an auction and it said free shipping. AS I paid for the item the seller tacted on a $7.00 shipping fee along with the price of the item. Can they do that? In My opinion if it said free shipping it should be free shipping with no surprise shipping...

How do I contact the USPS when a sold item well exceeds the expected shipping date & hasn't arrived?

Thanks eBay customer service

Thanks for Ebay customer service ..,

Shipping fees

Is there a place that tracks how much sellers have paid in shipping fees for the year. Using Ebay shipping. Thanks

BUYER BEWARE? -Bedside tables full of mold

Here's what happenedI am not putting the name of the person who sold me this bedside table, but I am beside myself to know what I was supposed to do about it, or what to do now, even. When it was delivered to me, I had opened the box and set the beds...

refund a sales tax.

good day I will ship my order out of US to Saudi Arabia via Aramex can yourefund a sales tax.

Global shipping option a bad idea for sellers!

Sold an item to a buyer through the global shipping service. Buyer recieved it and stated it was the worng item and did not fit his machince. Buyer stated he needed another model and that he wanted to return the item. Buyer opened a SNAD for the item...

NOT receive item. Item lost in post

I has bought a PS4 disc on ebay on 1st Dec 2017 until today to item does not come. So I contact to seller and he said I should goto resolution center and fill infomation that item does not receive. And before that He ask me I need a replacement or re...

USPS : Stuck at departed for two days

Hi ! How are you doing folks ? I hope you are doing well ! It is my first time buying something from the US and also my first time using USPS as a carrier for the item that I bought online. I lives in Montreal, Canada. I would like to know if it's no...

Buyer got refund but not returning the sapphire $1,300 after the case closed. Please help me?

I'm living in Thailand and do selling the fine gemstones on Ebay. I sold the sapphire value $1350 to US customer (After buyer received the stone and not satisfy with it. So she open the case for refund. NATURAL GEM 4.34 CT CERTIFIED VVS TOP PREMIUM G...