04-20-2023 08:03 PM
Ran into a sale of 4 items to the same buyer. Ebay automatically combined 3 into one "purchase" label. Luckily by about 2 inches it worked out. But a slightly smaller item and it would have been much cheaper to ship 2 and 2.
Is there a way to break it up differently if you don't like how ebay did it? This must be a new feature. I haven't seen it before. I suppose I could just manually change tracking numbers in the future but that seems like a pain and might open me up to fraud?
Anyone else seen this or had experience?
04-21-2023 09:41 AM
It was combined into one order because the buyer added all items to their shopping cart and made one payment. It's not a new feature by any means, but could be that your buyers typically make separate payments for everything so this is new to you.
All you need to do is purchase a shipping label, then go back to the order and use the option to purchase another label. You can assign up to 5 tracking numbers to each order.
06-01-2025 11:47 PM - edited 06-01-2025 11:48 PM
Right, but typically eBay still charges them all of the shipping fees added together correct? Yesterday, I had someone purchase 7 identical items. I only charge $1.95 shipping each, but eBay only made them pay $1.95 shipping total for all 7 items! I have never seen this. I also checked the listing’s settings and there is no special rules selected, just a flat shipping fee of 1.95. I have sold hundreds of this item and many time multiple to the same buyer and eBay has always charged them $1.95 per piece. One time the shipping fee was almost $40 because someone bought 20x. This buyer should have been charged around $14, not $1.95. Is this a recent change?