Automatic Returns - buyers can now return used items

[snsboardz]

Unless sellers have free returns on their listings, buyers can purchase an item and use it or wreck it and return it for only a 20% restocking fee.  They can even send it back missing parts and still, only a max of 20% if that is what your restocking fee amount is selected in your listing.  Even "the River" allows sellers to deduct 50%.  If you offer free returns, you can deduct 50%  if an item is different than how it was shipped to the buyer.  

Just another way for buyers to scam sellers.  Just great, eBay!

[*eponymous*]

Amazon does allow withholding up to 50%, but a seller can dispute that and get it overturned.  Further, the defect for the A-to-Z is not removable!

eBay has a new return system that allows a seller to withhold the same 50%, but the buyer can simply file under the MBG and, if they lose with eBay, to file with PayPal.  When the seller loses the MBG, they will have a case closed without seller resolution...and most likely, that seller will be paying 14% FVF instead of 10%.

Sellers need to be able to buck up and absorb their share of business losses, but some eBay sellers don't seem to understand that basic business principle.

[snsboardz]

If you win an A-Z claim on Amazon, it does not count against you, and if someone returns a product that is used or broken or missing parts, then you won't lose on Amazon.  eBay DOES allow you to charge 50% IF you do free shipping, free returns, which can work if you are selling small items.   We sell items that cost $50-75 to ship, so it doesn't work for us.   We don't ever charge restocking fees on eBay or Amazon unless an item comes back used or broken or missing parts, and only being able to charge 20% will greatly hurt our business.

And sellers "bucking up and absorbing business losses" - really??  You don't think we have our fair share of business losses??  I have a problem with businesses like eBay who treat their sellers like 2nd class citizens and encouraging buyers to scam sellers.