12-04-2020 05:30 PM
I opened a return request, I think I selected it had missing parts. If I use the prepaid shipping label Ebay sends will the package be insured? Or will I have to send it insured with my own label and therefore pay the return shipping and insurance?
12-04-2020 05:36 PM
12-04-2020 06:51 PM
Are you sure of this? I recently just spoke with someone from Ebay and they said the package will be covered.
12-04-2020 07:09 PM
@mozartbach1971 wrote:Are you sure of this? I recently just spoke with someone from Ebay and they said the package will be covered.
Yes I'm sure.
The insurance only covers the original trip, not the return trip.
If you want insurance, you'll have to pay the shipping.
12-04-2020 08:23 PM
Yes I'm sure.
The insurance only covers the original trip, not the return trip.
If you want insurance, you'll have to pay the shipping.
The person from Ebay I spoke with said it was covered. I may need to call again.
12-07-2020 12:13 PM
Just a follow up the seller offered a partial refund on this item. I told him it was OK, however it looks like he already approved the return and he is telling me that it will only allow him to refund everything. He is suggesting that I cancel the return or give him my Paypal address so he can give the partial refund. I don't think I'm allowed to give contact information over the system so I don't want to do that. If I cancel the return and he doesn't pay, will I have any other recourse through Ebay against him?