02-06-2020 12:59 PM
Here’s my situation as a seller - this isn’t my only gig. I also have a full time job, working 10-12 hour days Tuesday-Friday. It takes priority and leaves literally no time for me to deal with packing and taking trips to the post office during that time. My partner also has a full time, busy career during the week and I cannot and won’t ask him to pack and ship items for me after his long days.
So I ship as soon as I can, that Saturday morning if a purchase was made Tuesday-Friday. My handling time is set to 5 days on the chance that someone purchases on a Tuesday. Well sure enough someone has, and now two days later they’re messaging me asking if it’s been shipped.
Do you think I’m just asking for negative feedback sooner or later here? Am I naive to expect customers to actually be ok with longer handling times on their purchases, or are they a bad idea all around?
02-07-2020 10:30 PM
No... no funds are 'set aside' by anyone. I print labels on eBay, who reaches through PayPal to debit my bank account.
I guess you could say 'typically' a sale's funds will hit my account in a week. The shortest one (… 1, count them it) I received was in 4 days; the longest was 12 days. I just sell on the assumption that all of my buyers will use AMEX... the '12-day wait' one.
In September I opted in and am still not comfortable shortening my handling times. With PayPal, the shipping was same- or next-day as the sale. With MP, it's still same-day... but it's the day I'm paid.
02-07-2020 11:15 PM
"Why would you ever ship without having received payment?"
After the buyer pays, I DO receive a message that the payment method has been confirmed and it is okay to ship. So far, that has always led to funds being placed in my bank account after awhile sometime.
WHEN I would ever choose to do it is another conversation.
But I have (on rare occasions) for various reasons. ... Just this week as a favor to a buyer; the entire last week of December (metrics below 95%) to keep my TRS...