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Am I eligible for a refund/return?

The seller I bought from does not accept returns however I received an incorrect item.

 

Advertised was a Surface PRO 3 and I received a Surface 3. What should I do in this situation?

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Am I eligible for a refund/return?

Find the item on your Purchase history page, click Return this item under More actions, select the reason Wrong item, short comment and submit.

 

Your seller has three business days to issue a return shipping label. If not and the next day, click Ask eBay to step in.

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