Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

The seller does not answer and don't return money

I have some trouble with the seller "all_mostbest". He does not answer the question, my ítem haas not arrived, they don't want to give me the tracking number or the money back, and Ebay website doesn't let me to start a case, the options that they sh...

damaged on shipping

Hello need some help on a package i shipped out and the customer took 28 days to say it is damaged what do you do

how to change shipping from 1 to 3 days

I have 1 day shipping now, It's becoming a pain in the but to print & get items ready before I go to work in the mornig in order to keep the little 10% discount especially on large orders. I can't do it after work because I work until 5:00 pm . How d...

Resolved! seller wants me to close return case i opened, if i want replacement

item ordered wasn't as pictured, so i opened return case, and contacted seller, he told me he will send me proper item if i close return case firsti know i can't reopen return case once i close it....we comunicated over ebay messages,my question is: ...

Returns Vent

Is it just me? Or are buyers too **bleep** lazy to read the item descriptions anymore? What is the point of writing a description. if buyers don't read them? Had a buyer return an item because he said it didnt match the description or photos. Stated ...

Hong Kong post tracking jumber

So I have bought a bike part for $28.60 which usually costs more than $400. I just ordered for fun saying big hit or not. I will just return if it is not the item listed. Surprisingly, I got a message from seller saying that he needed money so that h...

UPS Bulk Discount?

2 Questions. 1. I have a bunch of things to send. Is it cheaper to send, say 10 items at once on one order? Or can I pay for shipping for each order over a 10 day period? Will it affect the price? 2. Can you print multiple lables for each side of the...

How eBay become more greedy ?

We recently got a return request from a buyer (reason was Does not fit).Then received the return and we tried to refund but while the amount should be $49, eBay says I have to refund $49.80. What is this $.80?I talked with CS and the CS told that it ...

Worst delivery service never on time always late

I have an order for 10 packages of JB Weld I placed the order on the 12th of September and I have yet to receive my order. . Needless to say eBay has the worst delivery time of any vendor that we buy parts from Amazon is so much more on time when we ...

returned package due to incorrect address and purchasing new label

So buyer emails me to let me know that part of her address was left off of her ebay account and after contacting her local post office item was in process of being sent back to me. She realizes that she is on the hook for reshipping--so that is not a...

[USPS] Package went back and forth???

[USPS] Package went back and forth??? Have a look at the attachment, it's supposed to be in the UK

bad feedback

We recently had a lady who purchased an item but never paid-we did do a non payment procedure through Ebay but i want to leave her negative feedback and I can not!!! that is not fair!!!

Fake or reproduction of autograph loophole

I thought ebay's policy on autographs was even if a seller does not offer returns you can still get a refund if ebay's approved authenticators JSA or PSA rejects the autograph as a fake or a copy. Turns out as long as a seller description states 'We ...

Overnight shipping help needed

I've never shipped anything over night. I ship from home because I don't drive. I just put things in my mailbox and our mail person takes them off for me. I rarely have big items but if I do my husband drops them off. I never have any issues and this...

Resolved! Does buyer need to approve the return of final value fees?

I read that the buyer has to approve in this case and wondering if that is still true. We have a case where the buyer is asking for a refund, but we believe he substituted a different item in place of the original. He got abusive in messages and I ho...