Already received payout but “funds on hold” due to return?

[scientistsydney]

Hello,

This is my first time with a return. I received the payout ($1,100) a day after I made the sale. The buyer wanted to return the item but I refused since I don’t accept returns. They opened a case and eBay let them return the item. 

Im confused because eBay placed a hold on my funds for +$1,100 but I already received the funds. eBay now shows my total funds to be $1,200 because I made additional sales and my $100 payout is set for tomorrow. When the hold is released, will I have a balance of -$1,100? That would make the most sense, but then why would it show my current balance to be positive $1,100 and add it to my regular balance? Makes it seem like once the buyer returns the item that I’ll get to keep that $1,100 even though I already received those funds. 

Hopefully this makes sense. In my payment history on eBay, there was no deduction of $1,100 and the return was already delivered to me. There was no charge of $1,100 made to my bank or credit card. I don’t know what will happen next. 

[ebooksdiva]

ETA...Your no returns policy is for remorse returns. As you found out your no returns policy is over ridden by eBay's Money Back Guarantee when items are NAD (Not as described).

The hold on your funds is to ensure you will be providing a refund when you receive the item. If you don't have sufficient funds in your eBay account, then the funds will be withdrawn from the payment source you have on file to pay seller fees etc. 

You have to initiate the refund you have 2 days after receiving the item to do so.

The only time eBay refunds for you is when the buyer or seller asks eBay to step which is never good for the seller because the seller gets a defect against their seller account for cases closed without a seller resolution in their seller dashboard, along with the mark on your service metrics for INR or NAD cases( you get this mark regardless of  outcome).