07-12-2025
01:29 PM
- last edited on
07-12-2025
04:25 PM
by
kh_nipun
My order was sent by mistake
XXXX
Correct address is
XXXX
I need my package to be redirected
Please please a need my package
Help me. Please
07-12-2025 01:57 PM - edited 07-12-2025 02:00 PM
On this board, we're only buyers and sellers like you and don't have access to your orders. I can tell you that the seller is only allowed to ship to the address you provided at checkout. Do you have a forwarding order with USPS?
Edit to add: you might want to use the drop-down menu (upper right) to ask the moderators to remove your sensitive info. 🖕
07-12-2025 02:00 PM
How did that happen? Was your address wrong, but you didn't notice it when you paid?
07-12-2025 02:02 PM
Looks like a 'freight forward' address to another country.
Probably either address might work.
A little confusion as to you are listed in the USA and I guess the package is going to another country from Miami.
07-12-2025 02:05 PM
Sorry to hear this is happening to you; however, these Boards are composed of fellow eBayers, buyers and sellers, who volunteer their time here to help others. None of us have the ability to redirect your package.
07-13-2025 05:37 AM
If you are sending to a previous home address, just have your mail forwarded. Or, ask the post office if you can have the package held at that PO location. If you did get the wrong freight forward or address, and it is a small change, perhaps, that freight, forwarder, and see if the address you used will still work. Otherwise, contact your seller and see if he can have the package recalled.
07-13-2025 05:38 AM
@soh.maryl wrote:Sorry to hear this is happening to you; however, these Boards are composed of fellow eBayers, buyers and sellers, who volunteer their time here to help others. None of us have the ability to redirect your package.
Correct, but that doesn’t mean that people can’t give some advice.
07-13-2025 05:45 AM
Pretty sure that I didn't imply that people can't give some advice.
07-13-2025 06:06 AM
Perhaps that’s not what you intended. But, if the OP sees your message, wouldn’t a reasonable deduction be that there will be no help on these boards, so go elsewhere?
07-13-2025 06:30 AM
Thank you. Had not considered that possibility.
07-13-2025 09:18 AM
Have you contacted your seller yet to let them know what happened?
If you live near the address you accidentally gave the seller you may be able to get the package held by that P.O. so you can pick it up. You can get a specific post office's phone number by searching online for Post Office zip code phone number.
If that P.O. is too far away to drive, and it has been more than 6 months since you moved the mail forwarding to your new address has lapsed, but maybe the Post master of the P.O. your package is at, will forward it this one time. If not the seller would have to be the one to have the package intercepted and re-addressed. It costs about $15 to do that now, and they would probably expect you to pay that cost since the mistake was yours.
07-13-2025 10:17 AM
The package will ship to the address provided and printed out on the label...that is the correct address. If no one is there to receive it, or it is an insufficient address it will be returned to sender. At that point you may or may not receive a refund. The item can be relisted by the seller and repurchased by anyone. If you chose to buy it again, make sure you have updated you address on file so the buyer will have your ship to when they print.
As a seller, I would not make any attempt to change anything...we ship to the address that prints. Most of the time I don't even look at the address or where my package is going