(To begin, sorry this is so long, but there are some crucial details I need to make clear!)
Last week, I was looking for some good deals on some supreme clothing under the filter "Newest Listed" becuase sometimes you can find really good deals. I noticed a supreme t-shirt that was a relatively good deal, but only had one picture (which was moderately grainy). I myself have a fair ammount of clothing made by supreme so I had a good idea what a real shirt looked like, so In the heat of the moment, I bought it without adequate research ( things can sell really quick, sometimes ive clicked on supreme items and before the page could even load they would be sold!). Of course, after buying it was when I did more research and was when I realized that supreme used red tags instead of white when that specific shirt was made (normally supreme shirts do have a white tag, when I bought it, I thought the shirt was SUPPOSED to have a white tag). Another huge red flag I shouldve noticed was that the tag itself was folded up in the photo so you couldnt see the front of it either. From this, I could reason that I just had spent $230 on a fake tshirt (Yes, I know $230 for a Tshirt is absurd, but I wasn't going to wear it, I was planning on reselling it for even higher), plus the seller did have another shirt with real tags that I wanted to buy, so I immediately tried to cancel the order. Of course, the seller denied it because he apparently had shipped the shirt already (which I doubt now because after I got the tracking number it said it was accepted at the post office the day after he supposedly "shipped it"). So I figured that the best thing to do was to wait until I received the item and then explain to the seller that the item was unauthentic with pictures showing why. A few days passed and the shirt arrived, and lo and behold, it was fake. Not only was it fake, but it was a gildan/plain white t shirt with a supreme heat transfer ironed onto it. The first thing I did was open a refund request under "Item not described- counterfeit" and thoroughly explained that the shirt was fake with pictures from my own collection of real shirts as well as what the tags are supposed to look like (I did this politely enough even though you probably should know that supreme shirts have atleast ONE tag that says supreme on it). The seller got back within a couple hours saying pretty much "well the item in the picture is the item I sent you, no returns". Yes he did have no returns in the listing, however, the listing said "supreme" in the title, "supreme" under the brand, and "supreme" in the description, and this shirt isn't supreme. Had the shirt been real, I understand I couldn't return it, but "no returns" doesnt cover a fake item. Since the seller was new (Zero feedback, I was a complete idiot when I bought this shirt please forgive me), I explained that putting "no returns" and "as is" in your listings doesn't cover a fake Item. The seller then sent a message saying " well, I wasn't 100% sure it was real, it looked real so I sold it as real, you shouldve done more research before you bought it, sorry no returns.", now I know that really helps my case, however, after arguing some more the seller is claiming "the shirt is real, its the same shirt from the picture, no returns, open a case but I followed ebay policy". I have been selling on eBay for almost 3 years now, and I am fully aware of the policy, and I know eBay has absolutely zero tolerance with fakes/counterfeits/replicas/unauthorized items. Even if the seller had sold it as "fake" (which they didnt, they sold it as real and doubled down that it was real) it is still against ebay policy. Some other discoveries I have found is that the seller tried to sell the exact same shirt with the exact same picture as a "replica" a week prior to when I ordered it, but now apparently it is "real". I also reverse image searched the sellers items and found out that they are using images of other goods from other peoples listings (huge red flag). I have no doubt that the shirt is fake, and probably all of his other items, however, eBay cannot step in until 3 business days after I opened a return request (unless of course the seller refunds me which is highly unlikely). Am I protected? Should I call ebay to see if they can step in earlier or should I just wait it out until monday? Yes, the seller DID ship me the shirt from the picture, but he said it was supreme 3 times and assured me it was real before he shipped it, then he told me after it got here that "he was never sure it was real", and then flipped back to his original statement that it was real. I am willing to return it to the seller for a refund or even "properly dispose" it (as ebay states with replica items). Im just really confused and I want my money back. I know the eBay team is usually very fair, but I know they cannot be experts on everything, and I want to make sure I have adequate information to prove it is fake! Any suggestions!
