06-14-2018 11:56 AM
06-15-2018 07:05 PM
I just got my second slap across the face with this Ebay return policy. I can't afford to sell my items on here anymore, I will go through FB community garage sale pages. No Ebay fees, No Paypal fees, No worrying about shipping, whether the buyer is lying, I give up w/Ebay!! Will wait till this latest problem is over, what the buyer decides to do but closing down the little that I list. Sad ending to what was a fun place to be. Just sad!!
06-15-2018 09:36 PM
Just ended everything I was selling, I feel victimized by Ebay's return buyer's money, no questions asked policy, return money immediately including return shipping cost. My fault, I was naive!! I guess I should start buying on Ebay rather than selling, provide a delivery confirmation & send back a pile of scrunched up newspaper. BRILLIANT!! No thanks!!
06-16-2018 09:46 AM
" I guess I should start buying on Ebay rather than selling, provide a delivery confirmation & send back a pile of scrunched up newspaper. BRILLIANT!! No thanks!!"
I feel your pain. However, doing to other sellers what your buyers have done to you, does not solve anything, it only adds to the crazyiness. I suspect you are only venting. And I do understand.
I think many small sellers will be closing up shop, when the amount of returns leads to a negative profit margin. If I wanted to give my items away, I could just leave them at the curb, and have far less stress. Now I have to be concerned with paying for thiefs to steal from me on the internet.
06-16-2018 10:35 AM
@designforyou wrote:“Retailers must offset the negative business impact of return fraud and abuse by increasing prices to consumers and by reducing costs — which too often means a loss of jobs,” according to a report by The Retail Equation.
And this is what is going to happen to EBAY. Small sellers cannot sustain return fraud, so will leave ebay, go elsewhere or stop selling on the internet altogether. Larger sellers will increase prices, maybe function with less help, increase shipping times, or leave EBAY altogether and build their own internet presence, with their own return policies.
It is truly unfortunate, that we live with people who game the returns system. I think at some point it will be so bad, that even the larger, more expensive items retailers will stop doing returns with no questions asked. You as a seller cannot keep raising your prices, and expect honest people to foot the bill for increased abusers.
The retail industry lost millions of dollars per month to retail buyer fraud , And why a lot of big named companys have dropped their liberal return policy's .
06-16-2018 10:51 AM
Total merchandise returns account for more than $351 billion in lost sales. Retail return fraud cost some companies as much as $15 billion per year.
Some sellers have sales goals. Some buyers have SNAD (hope I get the item free) goals.
06-16-2018 11:23 AM
"No different from shoplifting if you ask me."
It's way different than shoplifting---B&M stores PROSECUTE shoplifters. ebay encourages and rewards them.
06-16-2018 11:47 AM
@grayirongolf wrote:Total merchandise returns account for more than $351 billion in lost sales. Retail return fraud cost some companies as much as $15 billion per year.
Some sellers have sales goals. Some buyers have SNAD (hope I get the item free) goals.
Lost-prevetion.com reported that number of company's lost 16.9 billion a year lost to retail buyer fraud .
06-17-2018 10:03 AM
"It's way different than shoplifting---B&M stores PROSECUTE shoplifters. ebay encourages and rewards them."
So true. The only recourse now for sellers is to report for MBG abuse, and if you feel your loss warrants a police report, an FBI scammer report, and other available legal action, then don't hesitate to do it, especially for new high ticket items.
I think as sellers, it may be worth creating/having an internet site reporting the buyer who has stolen both merchandise and received a refund. As sellers we could check it, and see if multiple sellers are being hit by the same fraudster/s. A group of sellers than may be able to report to postal, police and fb these fraudulant hucksters. Right now ebay wants to protect privacy of buyers in so many ways, allowing many loopholes for buyers to rip off sellers.
Oh, and I know some of you will chime in and want the same thing for fraudulant sellers too. However, right now I think there is more fraud being perpetrated by buyers, in greater numbers than we have experienced/seen since before the MBG went into effect.
06-17-2018 11:42 AM
@designforyou wrote:"It's way different than shoplifting---B&M stores PROSECUTE shoplifters. ebay encourages and rewards them."
So true. The only recourse now for sellers is to report for MBG abuse, and if you feel your loss warrants a police report, an FBI scammer report, and other available legal action, then don't hesitate to do it, especially for new high ticket items.
I think as sellers, it may be worth creating/having an internet site reporting the buyer who has stolen both merchandise and received a refund. As sellers we could check it, and see if multiple sellers are being hit by the same fraudster/s. A group of sellers than may be able to report to postal, police and fb these fraudulant hucksters. Right now ebay wants to protect privacy of buyers in so many ways, allowing many loopholes for buyers to rip off sellers.
Oh, and I know some of you will chime in and want the same thing for fraudulant sellers too. However, right now I think there is more fraud being perpetrated by buyers, in greater numbers than we have experienced/seen since before the MBG went into effect.
I have chied on those that talked about big online seller fraud , I corrected those posters that seller fraud is on very low side based On FBI reports done on all online sites . And Truth is Buyer Fraud is very big problem a long with return abuse . It is true ebay's poorly written MBG has caused higher buyer fraud and phony snads . Truth is the Ebay MBG has no place on ebay in it's current form . There are better ways for setup Buyer protections .
06-18-2018 11:28 AM
06-18-2018 02:07 PM
I love ur cat ^;^
06-19-2018 06:42 AM
> My daughter is dealing with a different buyer + seller this morning; she inquired about buying one of daughter's items and daughter replied with an offer.
However a different person bought the item in the meantime... and the original person expressing interest has (at this moment) sent 28 messages "inquiring" "bewildered" "schooling" "demanding" and now "threatening" daughter. Person says daughter should have told THE BUYER THAT ACTUALLY PAID that she'd get a refund since someone else was interested. Seriously? I told her, quit replying.
I hear ya!
Once, I had a buyer email me and said he "missed" a Buy It Now by 15 mintues, meaning someone else bought the item 15 mintues before he saw it (how that could happen, i.e., that he saw it in sold listings with a time stamp for the purchase when he was looking in listings to buy the item, I don't know, but whatever).
He kept emailing me, saying it would pay $100 for the item (it sold for $20). Then, he would pay $150 for the item. Finally, he would pay $200 for the item. He couldn't understand why I wouldn't cancel the other sale and sell it to him.
Then, he kept emailing me to give him the contact info of the actual buyer so that he could make the $200 offer to the actual buyer. Since we can't exchange our OWN contact info on eBay, we certainly cannot exchange other user's contact info, and I told him that.
Finally, he just wanted me to somehow facilitate a sale on eBay where the actual seller would relist the item so he could buy it. I guess I was supposed to email the actual buyer and say someone wants this for $200 so relist it. I wouldn't do that either, and the guy got apoplectic.
I contacted eBAy, and I don't know if they contacted the guy, but it eventually stopped.
06-19-2018 06:48 AM
> So true. The only recourse now for sellers is to report for MBG abuse, and if you feel your loss warrants a police report, an FBI scammer report, and other available legal action, then don't hesitate to do it, especially for new high ticket items.
As I repeatedly post:
Someone who has been harmed financially by eBay's new policy must contact a lawyer specializing in RICO violations, as eBAy is complicit in this fiasco. 80% of RICO cases start as mail fraud. Only someone harmed can start a case; the person harmed must contact the lawyer, not the other way around.
Do an internet search for RICO lawyers and then contact them.
06-19-2018 09:25 AM