@remispe_54 wrote:
@madscientistmike wrote:
Can I leave it as an item not received complaint even thought there is finally now an item in shipping or do I need to change it to a refund request
That's also a scam: Sellers know you don't know, and hope you will close the refund request since the now-provided tracking shows something on its way somewhere.
You should escalate the request as scheduled. Then several scenarios:
- eBay refunds, and the item arrives late:
-- You decide to keep the item, you repay the seller.
-- You start* a return request for Does not match description**
*eBay allows you to start a return request after a refund request
**eBay considers the estimated delivery date a part of the description
- eBay refunds, and the item arrives somewhere else:
--
- eBay delays, the item arrives late, and eBay doesn't refund:
--
- eBay delays, the item arrives somewhere else, and eBay doesn't refund:
--
-
Yes @madscientistmike you now have scenario 3:
1. eBay refunds, and the item arrives late:
...
2. eBay refunds, and the item arrives somewhere else:
...
3. eBay delays, the item arrives late, and eBay doesn't refund:
-- You start* a return request for Does not match description**
*eBay allows you to start a return request after a refund request
**eBay considers the estimated delivery date a part of the description
4. eBay delays, the item arrives somewhere else, and eBay doesn't refund:
...
Click I would like to > Return this item. Then select the reason Doesn't match description. Type the comment Arrived late. And submit the return request.
eBay considers the estimated delivery date to be a part of the description, and the seller is responsible for return shipping if the item arrives after the estimated delivery date.
