Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Guaranteed Delivery

If a seller is using the handling time only for guranteed delivery and ships within their handling time who is responsible when the item is not delivered on what ebay has as a guranteed date?Most of our listings ship free with a paid priority by the ...

How is my shipping time less than 5 stars? Getting dinged because of USPS delivery time

Just got dinged from a buyer on shipping time because it took USPS longer than estimated to delivery. Item shipped on 12/31/18 - I ALWAYS take to local post office and pkg was scanned that day. I also entered the tracking number on item same day. Goi...

Expanded Rate Tables

I am trying to revise our shipping options, from what I can tell, eBay seems two half completed ways for sellers to calculate shipping at our cost. eBay "Calculated Shipping" does not match our cost with the carriers, so I put our cost into the eBay ...

ebay overcharging for postage

why is ebay over charging for postage for usps. they are charging over $30 for a $13.35 package??? EbayPostage cost: $31.90 Insurance (for $30.00): USPS Tracking™: Free Signature Confirmation™: $2.55 E-USPS DELCON INTL™: Free Your eBay Discount (13%)...

Can't print any shipping labels

I can't print labels tonight, anyone else? Is there a solution. It was working fine then suddenly comes up all different and acts like I already printed it. Reprint label will not work.

No more USPS if I can help it

Had medical supplies sent via USPS. Delivered today. But guaranteed delivery yesterday. Tracking info yesterday said, "No safe place to leave, notice left." My wife was at home, no notice was left, and the package will fit in anyone's hand. My oversi...

My return was marked DELIVERED but seller opened a case against me

Hi everyone,I bought a $30 item in December, there were issues with it, so I requested a return. I shipped the item back using the eBay label I was provided. The tracking automatically uploaded and was visible on eBay. The label address shows that th...

Buyer beware sells defective items

I have been dealing with this seller for months now, he sold me very poorly made crucibles. I seen just how bad after 1 use. I requested a refund for all of them. He agreed after multiple attempts to just get a coherent answer from him. I had to open...

Shady seller - how to reopen a case?

I'm dealing with a very shady seller. My items had not been shipped at all, and when I contacted for a refund, I got two conflicting responses. Item 1: "I just got out of the hospital and shipped your item." - no tracking code though, so I have no wa...

Resolved! If using Free Shipping can I determine method at sale?

Hi, I sell mostly clothes and shoes. Free returns is not working for me. I thought with the upcoming rise in postage rates I will try free shipping. I'm used to calculated shipping which gives me options within USPS Priority. I have done some flat ra...

How long does Paypal hold my money after Ebay has closed return request in my favor?

I sold a Brand New Dyson Airwrap on Dec. 10th. The buyer used it for over a month and then wanted her money back because she "Just didn't like it". She emailed me and said her curls won't stay all day. I explained to her that I am not the manufacture...

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Guaranteed Delivery - Unhappy Customer (One day Late due to Fed Ex)

My customer bought a package from me and I shipped it the following day. She paid a little extra for Fed Ex Home Delivery, which showed 2 day delivery service. Her item was dropped off and scanned within my one day delivery time. However, the "guaran...

Resolved! Can I really not purchase a label for any less than $2.66 for a virtually weightless item?

I've been selling for a few years now, all kinds of things including live fish and plants, so I thought I knew USPS shipping inside and out. But I recently started listing coins, not super rare or old ones but mainly modern ones with value to a limit...

Resolved! Seller says he's sending me back iPhone I returned lol.

Hello , I recently purchased an iPhone and although it looked flawless, the call volume was extremely low even at highest volume. One of the speakers at the bottom was not working. He said nothing was wrong with it before I bought it. I decided to re...