Managed Active Listings Not Properly Coded to Work with Safari Browser

[Anonymous]

You have improperly coded your website to work with with the Safari browser.

The three buttons to the right remain grayed out even after an item has been selected.

The Edit button is not grayed out, but can't be used.

Only the small "Edit" links work.

[Anonymous]

Quick filters and Create Listing controls also disabled.

[ckimodog]

@Anonymous 

You signed on 2 days ago.  Did you sign up for managed payments so that you can be paid?  That may be why those areas are grayed out.  You need to provide a payment method for your payments.  If you already have signed up for payments, it may be a glitch.  Nothing new here. 

Good luck and Happy selling. 

[Anonymous]

Surely you know people have accounts for eBay forums.

Nothing to do with this account at all.

Nothing to do with managed payments.

Been on Ebay since the late 1990s.

Improperly coded website and failure to test website with billions of dollars and thousands of employees.

100% Incompetence!

[ebooksdiva]

I use Safari without issues. 
Those buttons are always grey until you select a listing to work with. 
Edit button works when you select a listing to edit. 

[Anonymous]

Gee, thanks Captain Obvious.

They don't work when a item is selected, thus the reason for contacting eBay.

Nor do the quick filters or the Create Listing button.

Improper coding of website and failure to test website.

You speak of Safari as if its one single product. 

[ebooksdiva]

No need to be snarky. I’m not there looking over your shoulder to see what’s happening with your browser. 

Must be something with your browser and or device because mine works fine. 
Hopefully one of the more tech savvy responders will chime in soon. 

[pargran3]

One does wonder "Captain Obvious" why Private Snark can't get Safari to work like it does for everybody else. I don't think eBay employees read these boards and I know nobody here coded anything.

[ckimodog]

@Anonymous 

Yes, I know about posting ID's. We get lots of people here who haven't sold, try to sell only  complain they can't list anything.  9 times out of 10 it's usually the problem with managed payments.  Thank you for making that clear to me it's your posting ID. 

Yes, Ebay has some issues.  Let's hope they fix them some time soon. I sell in the jewelry venue and it's a total challenge at times with the items specifics.  🙄

Have a great day. 

[shot9067]

I’m having the same or similar issues when I try to do anything on “manage active listings” page in seller hub. I’m using an iPad and Safari browser. 

[susanb1872]

"You have improperly coded your website to work with with the Safari browser."  --You do understand you are not talking to ebay? You should contact CS to let them know the code is wrong.

[Anonymous]

They could care less.

They disabled live messages in another account so I could not contact them any longer.

One of their favorite techniques, along with disabling phone support.

Surely you know eBay customer service are famously known for habitually lying; incompetence; stalling; playing phone tag; pretending their computers are having trouble loading anything; playing stupid; and so on. They thought Safari was a computer.

[Anonymous]

I don't use item specifics.

Any categories with minimum required specifics are filled out automatically using a custom AppleScript within a listing application. It populates them with "Not Applicable" or something similar. Double click AppleScript and its done in a second or less.

Last week they also disabled GarageSale 7 in attempt to force users of that product to purchase GarageSale 9 so they have to pay their 3rd party partner $14.99 a month to list more than 50 items. For that amount of money I can list elsewhere and have no fees, no eBay headaches and a lot more traffic. My social media listings get way more views and they cost zero. People have even drove over 100 miles one way to pick up items, not including the couple that stopped by while on a vacation.

They are totally incompetent and clearly care about their users. The management only cares about their bonuses at any cost. That is why they have lost millions of sellers and buyers and dropped from #1 to #3.

If they really cared about sellers they would release their own desktop listing application, which has been the fastest way to manage listings since 2000. Instead they expect you to use the way, way, too slow to use Seller Hub. Only newbs would use that to list items.

[shot9067]

This is really frustrating. The only thing “working” for me is the same edit link that you mentioned. I can’t send offers because clicking on the arrow right next to the working edit link doesn’t open the drop down menu and the quick filters aren’t working either. Create new listing isn’t grayed out but doesn’t work. Can’t do anything from drafts because nothing at all is working on the manage drafts, ended listings or unsold listings pages in seller hub. I guess we’re already seeing some new improvements to the site thanks to the increase in seller fees yesterday.

[carolynnq]

Starting yesterday (or at least that's when I noticed), in Drafts when you check a box to select a draft, the "Delete Draft" and "Create a Copy" buttons at the top are dead. The "Resume Draft" button goes to an error page:  "We looked everywhere. Looks like this page is missing..." Other links on the Drafts page seem to work.  I'm using Firefox.