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Who has an IPhone? No “Helpful” option

Hey,

 

 I be been back on the boards for about 2 months now, and would love to give many of you a helpful thumbs up - I know I appreciate when I get one!

 

 In all this time, the button to do that has appeared exactly twice. Once right after I had turned my phone on, and once for just a second randomly.

 

The first time it disappeared when I navigated to the next page, the other time it disappeared after the only thumbs up I’ve managed to give.

 

Any ideas?

Message 1 of 16
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15 REPLIES 15

Who has an IPhone? No “Helpful” option

One more thing: Options and Add Tags are always there.

Message 2 of 16
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Who has an IPhone? No “Helpful” option

Hi rose posting from my iPhone right now 

I see the helpful right at the bottom of your post 

 

 

0C420331-CDB4-4C98-AC84-25334B61B965.png

 

Message 3 of 16
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Who has an IPhone? No “Helpful” option

I believe you, but that’s your IPhone. Hang on, I’ll screen shot your post.

Message 4 of 16
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Who has an IPhone? No “Helpful” option

In settings, there is a way to turn the helpfuls off so you don't see the option to give them.

You can check if yours somehow got turned off - Community Settings > Preferences > Helpful > Hide Helpful Buttons & Counts.



https://bio.link/langs
Message 5 of 16
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Who has an IPhone? No “Helpful” option

For some reason, yours DOES have the elusive helpful button. But I go to another thread and no one does.

 

 

Message 6 of 16
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Who has an IPhone? No “Helpful” option

Thanks, I’ll look but they randomly appear for a second or two about once a month. LOL

Message 7 of 16
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Who has an IPhone? No “Helpful” option

I just turned mine off and here is what it looks like:helpfuls.PNG




https://bio.link/langs
Message 8 of 16
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Who has an IPhone? No “Helpful” option

Um.... where do I find Community Settings

 

face/palm

Message 9 of 16
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Who has an IPhone? No “Helpful” option

It's set up so this link will only work for you because every user has an individual number:
https://community.ebay.com/t5/user/myprofilepage/user-id/3513865



https://bio.link/langs
Message 10 of 16
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Who has an IPhone? No “Helpful” option

Thank you very much!!!! That worked!!!!

Message 11 of 16
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Who has an IPhone? No “Helpful” option

That's great! Glad it worked.



https://bio.link/langs
Message 12 of 16
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Who has an IPhone? No “Helpful” option


@this*old*attic wrote:

I believe you, but that’s your IPhone. Hang on, I’ll screen shot your post.


I knew I replied to this post & thought it was on the selling board but then it vanished and there was no Mod bookmark so I checked the iOS App board and it wasn't there then I finally looked at my profile of posts and found it . 
Guess it was a split of which board  the Mod's should have moved this to since it was about the iPhone but was also about the community boards !!!

Either way glad you got your profile set up and the Helpful link in place

Message 13 of 16
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Who has an IPhone? No “Helpful” option

Yep, the breadcrumbs aren’t where they would make sense. You have to search for your own post. Yes I can go to my own profile and search and scroll down, again and again etc.
They should at the very least notify the OP their thread was moved.

Everyone has options. Just be sure the best option is right for you.
Message 14 of 16
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Who has an IPhone? No “Helpful” option

Appreciate your offer to help. I've only been selling for about 4 months and sales are pitiful compared to what I heard. Not sure this is the right venue for me. Don't have a store but just ju-153000. Judy

Message 15 of 16
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