What are these new 'Anonymous' Likes in the Community?

[*coins]

I was just looking at this thread: https://community.ebay.com/t5/Selling/Buyer-returned-dirty-underwear/m-p/29000864#M1290860. It is reply #1. Click on '1 Helpful'. It shows that 'Anymous' gave one helpful. What is going on here? Who is this user? See the provided screenshots:

 

[alcoforever]

Another board glitch?    A user that just went NARU in the last 24 hours?

[*coins]

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@alcoforever wrote:

Another board glitch?    A user that just went NARU in the last 24 hours?

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NARUs can still post on the boards. Users on community vacations can not post, but their user id would still show.

[doug@ebay · Accepted solution]

Hi @*coins, anonymous users are users who have chosen to close their Community accounts.

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@*coins wrote:

I was just looking at this thread: https://community.ebay.com/t5/Selling/Buyer-returned-dirty-underwear/m-p/29000864#M1290860. It is reply #1. Click on '1 Helpful'. It shows that 'Anymous' gave one helpful. What is going on here? Who is this user? See the provided screenshots:

 

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[*coins]

doug@ebay

You can close your community account? How is that done? Can you open it back up after you close it?

Sorry for the showers of questions - I like to learn things and this is a good place to do that. 🙂

[doug@ebay]

Here's more information on GDPR compliance and access to your Community information: https://community.ebay.com/t5/About-the-Community/GDPR-Compliance/m-p/28572946#M58.

A Community member does have the option to close their account, anonymizing the profile and posts. To do so a member could email askcommunity@ebay.com. Once an account is anonymized/closed, it cannot be re-opened.

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@*coins wrote:

doug@ebay

You can close your community account? How is that done? Can you open it back up after you close it?

Sorry for the showers of questions - I like to learn things and this is a good place to do that. 🙂

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[*coins]

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doug@ebay wrote:

Here's more information on GDPR compliance and access to your Community information: https://community.ebay.com/t5/About-the-Community/GDPR-Compliance/m-p/28572946#M58.

A Community member does have the option to close their account, anonymizing the profile and posts. To do so a member could email askcommunity@ebay.com. Once an account is anonymized/closed, it cannot be re-opened.

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@*coins wrote:

doug@ebay

You can close your community account? How is that done? Can you open it back up after you close it?

Sorry for the showers of questions - I like to learn things and this is a good place to do that. 🙂

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Interesting, thanks.

[*coins]

doug@ebay

How did you post get accepted as a solution...?

[doug@ebay]

Hi @*coins, I marked my post as an Accepted Solution as it answered the question, and I happened to be there. 

More accepted solutions help show useful posts and answers, and help in search results.

Next time, I will ask you to mark it. Ideally the OP should mark the accepted solution.

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@*coins wrote:

doug@ebay

How did you post get accepted as a solution...?

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[*coins]

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doug@ebay wrote:

Hi @*coins, I marked my post as an Accepted Solution as it answered the question, and I happened to be there. 

More accepted solutions help show useful posts and answers, and help in search results.

Next time, I will ask you to mark it. Ideally the OP should mark the accepted solution.

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@*coins wrote:

doug@ebay

How did you post get accepted as a solution...?

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doug@ebay wrote:

Hi @*coins, I marked my post as an Accepted Solution as it answered the question, and I happened to be there. 

More accepted solutions help show useful posts and answers, and help in search results.

Next time, I will ask you to mark it. Ideally the OP should mark the accepted solution.

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@*coins wrote:

doug@ebay

How did you post get accepted as a solution...?

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Ok, I was just coming back to mark yours as the solution and was like ..."What the...!?" I see now. Thanks.

[doug@ebay]

Thank you @*coins. I loved my answer and jumped the gun.

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@*coins wrote:

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doug@ebay wrote:

Hi @*coins, I marked my post as an Accepted Solution as it answered the question, and I happened to be there. 

More accepted solutions help show useful posts and answers, and help in search results.

Next time, I will ask you to mark it. Ideally the OP should mark the accepted solution.

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@*coins wrote:

doug@ebay

How did you post get accepted as a solution...?

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doug@ebay wrote:

Hi @*coins, I marked my post as an Accepted Solution as it answered the question, and I happened to be there. 

More accepted solutions help show useful posts and answers, and help in search results.

Next time, I will ask you to mark it. Ideally the OP should mark the accepted solution.

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@*coins wrote:

doug@ebay

How did you post get accepted as a solution...?

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Ok, I was just coming back to mark yours as the solution and was like ..."What the...!?" I see now. Thanks.

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[lacemaker3]

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doug@ebay wrote:

Hi @*coins, I marked my post as an Accepted Solution as it answered the question, and I happened to be there. 

More accepted solutions help show useful posts and answers, and help in search results.

Next time, I will ask you to mark it. Ideally the OP should mark the accepted solution.

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@*coins wrote:

doug@ebay

How did you post get accepted as a solution...?

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doug@ebay

Hi Doug, that seems like a very strange thing for you to do. It is disturbing that you would do that; that you would even consider doing that to be appropriate on this forum.

Traditionally (?) historically (?) only the author of the thread, the person who started the thread, has had the ability to mark any post as the Solution. It doesn't seem right for an eBay employee to usurp that ability, and mark his own post as the solution of the thread.

Even if the author agrees that you solved the issue, it is for the author to mark the solution, not he user who posted it.

[doug@ebay]

@lacemaker3 agree I should have given the OP more time to accept the solution and this is a fine line. Accepted solutions help the Community overall and we are working to increase the rate of accepted solutions for posts that answer questions especially when it is a clear case. Admins have the ability to accept solutions. In the future I will give more time, but in a clear obvious case I will mark posts as solutions.

[readabouthorses]

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doug@ebay wrote:

@lacemaker3 agree I should have given the OP more time to accept the solution and this is a fine line. Accepted solutions help the Community overall and we are working to increase the rate of accepted solutions for posts that answer questions especially when it is a clear case. Admins have the ability to accept solutions. In the future I will give more time, but in a clear obvious case I will mark posts as solutions.

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Those marked solution posts are beyond annoying. They disrupt the flow of the conversation. I wish there were a way to avoid them when starting to read a thread. Right now I just skip right over them. It is like someone telling you how the movie ended when you haven't even watched it yet! LOL

And I've seen multiple times when the author of the thread marks something as a solution which was so wrong and would lead anyone reading the thread who didn't know better to make a wrong decision on something.

[nobody*s_perfect]

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doug@ebay wrote:

@lacemaker3 agree I should have given the OP more time to accept the solution and this is a fine line. ....

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When a member refers to your action as "strange" and "disturbing", that is not a fine line.  Your team's urge to increase the number of accepted solutions does not justify this.