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The Community Survey Pop-up

sheila@ebay 

 

Hi Shelia,

For as long as I can remember when I clear the Community Survey Pop-up I get dumped to the bottom of the page.  This is extremely annoying when I happen to be in the middle of typing a post ... I have to scroll back up the page to find where I was.  Regardless of the choice on that survey pop-up users should simply go back to where they were not diverted to somewhere else on the page.

I know I reported this a while ago as well as through the survey link and either a Weekly Chat or some other thread ...

 

Any attention this can  be given would be greatly appreciated ...

 

Regards,

 

Mr. L

Regards,
Mr. Lincoln - Community Mentor
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The Community Survey Pop-up

Nothing to add except that I agree,,,,royal PITA

And using the back button does not return you to where you where but  back...someplace, even to the top.

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The Community Survey Pop-up

sheila@ebay
eBay Staff (Alumni)

@mr_lincoln when you say 'clear' do you mean when you bypass the survey?

 

It's been a while since I've seen the survey and I always take it because I want to see the questions again and make a note for new questions or edit current questions. It's a survey that Khoros hosts but I can give feedback.

Sheila
Community Manager
eBay
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The Community Survey Pop-up


sheila@ebay wrote:

@mr_lincoln when you say 'clear' do you mean when you bypass the survey?

 

It's been a while since I've seen the survey and I always take it because I want to see the questions again and make a note for new questions or edit current questions. It's a survey that Khoros hosts but I can give feedback.


                                 Screenshot (3658).png

sheila@ebay 

I'll check the "yes, when I'm done" too the next time I see it but if memory serves that does something bad as well ...

 

Mr. L

Regards,
Mr. Lincoln - Community Mentor
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The Community Survey Pop-up

sheila@ebay
eBay Staff (Alumni)

The next time you see this, would it be possible to take a recording @mr_lincoln and @momdadsstash ? I'm having a hard time picturing what is happening. Plus I'll need the recording to show support.

 

Since the survey comes up randomly, I'm not going to be able to easily reproduce this for support.

Sheila
Community Manager
eBay
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The Community Survey Pop-up


sheila@ebay wrote:

The next time you see this, would it be possible to take a recording @mr_lincoln and @momdadsstash ? I'm having a hard time picturing what is happening. Plus I'll need the recording to show support.

 

Since the survey comes up randomly, I'm not going to be able to easily reproduce this for support.


sheila@ebay 

A "recording" ... like a video?  Have never done that but I can take screen shots which will show the Survey pop up and then how the screen changes after I click the "No thanks" link ...

give me a little time to get this together ...

 

Mr. L

Regards,
Mr. Lincoln - Community Mentor
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The Community Survey Pop-up

sheila@ebay 

Here are 4 pics in order:

 

1. I was typing in a Reply window when the Survey pop up flashed by and I was dumped down the page and screen grayed out

 

2. I had to scroll back up the page to the Survey pop up and click the No Thanks to clear it

 

3. Next I get dumped on the bottom of the page I was working on

 

4. I had to scroll back up to the window I was typing in  to finish my work

 

Screenshot (3667).pngScreenshot (3668).pngScreenshot (3669).pngScreenshot (3670).png

Regards,
Mr. Lincoln - Community Mentor
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The Community Survey Pop-up

sheila@ebay
eBay Staff (Alumni)

@mr_lincoln we'll get a ticket created. Thank you!

Sheila
Community Manager
eBay
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