Sorting Threads by Latest Post Date versus Topic Start Date

[pburn]

sheila@ebay 

Congrats and thanks to you and the rest of the people involved with accomplishing one of the major complaints about the new Community software! It appears most members are really glad to see that revision roll out.

But, of course, there are always people who aren't satisfied with all your hard work--and, today, that's me. 😉

In a perfect world, I prefer to have new threads at the top of the list--the way they're sorted now--rather than a sort by latest post. That was easy when the titles would go from bold to not bold and back again. I could still glance down the list and see if anyone had responded and determine whether I wanted to go back and open them again. 

Currently, a thread title starts out bold. When a user opens the thread, it is no longer bold. When a new user would reply, THE THREAD TITLE USED TO TURN BOLD AGAIN. That no longer happens.

Here's how it used to work, and how I'd love to see it work again. (This is the way it was designed prior to the upload of the new design.)

TWO SORT OPTIONS COULD BE  SELECTED BY THE USER :

Sort by Topic Start Date

• Newest thread at the top.
• Titles that have not been opened are bold.
• Titles that have been opened are not bold.
• Titles with a new response since having been opened are bold again.

Sort by Latest Post Date

• Thread with latest response at the top.

The "Latest Post Date" sort has already been revised, of course, but the "Topic Start Date" option no longer works. To be clear, I would love for BOTH sort options to be available so posters would have a CHOICE as to how they want to sort the boards' threads/titles.

Let me know if I can be more clear on any of this info!

@rebell45

[rebell45]

Evidently they broke the option of having new posts at the top when they tried to fix it for the ones that want most recent replies at the top. Typical eBay programming blundering. Fix one thing and break something else.  I use to program for a Fortune 100 company. I would have been fired for something like that, but it seems to be the typical procedure  of eBay.

[pburn]

@sheila@ebay

Corrected paragraph from my original post--which will teach me to reread something I've copied before I paste it! LOL!

In a perfect world, I prefer to have new threads at the top of the list--the way they're sorted now--rather than a sort by latest post. That was easy when the titles would go from bold to not bold and back again. I could still glance down the list and see if anyone had responded and determine whether I wanted to go back and open them again. 

[sheila@ebay]

---

@pburn wrote:

sheila@ebay 

Congrats and thanks to you and the rest of the people involved with accomplishing one of the major complaints about the new Community software! It appears most members are really glad to see that revision roll out.

But, of course, there are always people who aren't satisfied with all your hard work--and, today, that's me. 😉

In a perfect world, I prefer to have new threads at the top of the list--the way they're sorted now--rather than a sort by latest post. That was easy when the titles would go from bold to not bold and back again. I could still glance down the list and see if anyone had responded and determine whether I wanted to go back and open them again. 

Currently, a thread title starts out bold. When a user opens the thread, it is no longer bold. When a new user would reply, THE THREAD TITLE USED TO TURN BOLD AGAIN. That no longer happens.

Here's how it used to work, and how I'd love to see it work again. (This is the way it was designed prior to the upload of the new design.)

TWO SORT OPTIONS COULD BE  SELECTED BY THE USER :

Sort by Topic Start Date

• Newest thread at the top.
• Titles that have not been opened are bold.
• Titles that have been opened are not bold.
• Titles with a new response since having been opened are bold again.

Sort by Latest Post Date

• Thread with latest response at the top.

The "Latest Post Date" sort has already been revised, of course, but the "Topic Start Date" option no longer works. To be clear, I would love for BOTH sort options to be available so posters would have a CHOICE as to how they want to sort the boards' threads/titles.

Let me know if I can be more clear on any of this info!

@rebell45

---

@pburn I'm sorry that I'm a little late to respond to your post. This week really got away from me!

When a new reply is posted in a thread, you'll see the thread will be bold. We released that fix early this morning. 

Next on my list is to take a closer look at the sorting and see what we can do to improve that experience. 

[rebell45]

Any thing being done to fix the sort By Topic Start Date option yet?

[rebell45 · Accepted solution]

sheila@ebay 

If you're not going to fix the sort by "Topic Start Date", why not just remove the option and tell everyone that wants it back, "too bad".

[brittanie@ebay]

@rebell45 Yes! There is a ticket open to get this fixed and the priority has been bumped up, so we hope that it is resolved very soon by Khoros. We'll let you know once it's resolved.