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Small Editing window .... WHEN IS THIS GOING TO BE FIXED?

It's been how many months since this new Community format rolled out and the Edit window is STILL TOO SMALL! 

 

Screenshot (2905).png

 

 

Regards,
Mr. Lincoln - Community Mentor
Message 1 of 37
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36 REPLIES 36

Small Editing window .... WHEN IS THIS GOING TO BE FIXED?

I think that they think they fixed it.  In my browser, there's a little thing in the corner that can be dragged to make the box as big as you want.

 

Screen Shot 2021-07-15 at 7.23.02 AM.png

Message 2 of 37
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Small Editing window .... WHEN IS THIS GOING TO BE FIXED?

See the little triangle of dots in the lower righthand corner of the edit box? Grab it and drag it down to increase the size of the edit box. Problem solved.

 

Capture.PNG

Message 3 of 37
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Small Editing window .... WHEN IS THIS GOING TO BE FIXED?

sheila@ebay
eBay Staff (Alumni)

@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.

Sheila
Community Manager
eBay
Message 4 of 37
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Small Editing window .... WHEN IS THIS GOING TO BE FIXED?


sheila@ebay wrote:

@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.


It works just fine, sheila@ebay. Thanks for responding!

Message 5 of 37
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Small Editing window .... WHEN IS THIS GOING TO BE FIXED?


sheila@ebay wrote:

@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.


sheila@ebay   Thank you, I have not tried that yet, does it retain the new size or do we have to do that every time we Edit a post???  When you say its "the only option we have" I am a little confused ... its just programming and can be enlarged ... I don't get what the problem is ...

Regards,
Mr. Lincoln - Community Mentor
Message 6 of 37
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Small Editing window .... WHEN IS THIS GOING TO BE FIXED?

It doesn't stay resized.

Message 7 of 37
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Small Editing window .... WHEN IS THIS GOING TO BE FIXED?


@nobody*s_perfect wrote:

It doesn't stay resized.


@nobody*s_perfect   Great ...

Regards,
Mr. Lincoln - Community Mentor
Message 8 of 37
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Small Editing window .... WHEN IS THIS GOING TO BE FIXED?


@mr_lincoln wrote:

It's been how many months since this new Community format rolled out and the Edit window is STILL TOO SMALL! 

 

Screenshot (2905).png


While we're on the topic of this reply edit window, sheila@ebay, this screenshot above shows another programming error that I don't think has been mentioned recently (although maybe I missed it): that heading of "Edit reply to mr_lincoln" is wrong. He's the author, not the recipient. The actual recipient should be retrievable from this edit session and displayed in that text string, since it's the author ID of the post to which he's responding.

 

Either the line should be corrected to show the ID of the post targeted by the reply (e.g. "edit reply to a_c_green"), or at minimum should be reworded to read "Edit reply from mr_lincoln" instead. The former solution would be preferred; the latter would be easier to code but sort of pointless. 

 

That leads me to another inconsistency in this same area, and that's that some replies show who they are replying to with an "in response to [user_ID]" subhead (which also acts as a hyperlink back to the source post), while others do not.

 

I haven't done much to figure out where the inconsistency is coming from (my first guess is that people responding to the Original Post do not get that response link, while those responding to an earlier reply do), but it definitely looks like an unintended omission, and it's a pain to encounter, because those people who don't quote any of what they're responding to tend to also be so cryptic that it's hard to fathom what they're talking about.

Message 9 of 37
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Small Editing window .... WHEN IS THIS GOING TO BE FIXED?


@a_c_green wrote:

@mr_lincoln wrote:

It's been how many months since this new Community format rolled out and the Edit window is STILL TOO SMALL! 

 

Screenshot (2905).png


While we're on the topic of this reply edit window, sheila@ebay, this screenshot above shows another programming error that I don't think has been mentioned recently (although maybe I missed it): that heading of "Edit reply to mr_lincoln" is wrong. He's the author, not the recipient. The actual recipient should be retrievable from this edit session and displayed in that text string, since it's the author ID of the post to which he's responding.

 

Either the line should be corrected to show the ID of the post targeted by the reply (e.g. "edit reply to a_c_green"), or at minimum should be reworded to read "Edit reply from mr_lincoln" instead. The former solution would be preferred; the latter would be easier to code but sort of pointless. 

 

That leads me to another inconsistency in this same area, and that's that some replies show who they are replying to with an "in response to [user_ID]" subhead (which also acts as a hyperlink back to the source post), while others do not.

 

I haven't done much to figure out where the inconsistency is coming from (my first guess is that people responding to the Original Post do not get that response link, while those responding to an earlier reply do), but it definitely looks like an unintended omission, and it's a pain to encounter, because those people who don't quote any of what they're responding to tend to also be so cryptic that it's hard to fathom what they're talking about.


@a_c_green   Good catch ...

Regards,
Mr. Lincoln - Community Mentor
Message 10 of 37
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Small Editing window .... WHEN IS THIS GOING TO BE FIXED?


@mr_lincoln wrote:

sheila@ebay wrote:

@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.


sheila@ebay   Thank you, I have not tried that yet, does it retain the new size or do we have to do that every time we Edit a post???  When you say its "the only option we have" I am a little confused ... its just programming and can be enlarged ... I don't get what the problem is ...


@mr_lincoln we're trying to stay out of box with the Community as much as we can and not add additional code right now. Additional code = errors or other issues like we saw last Friday, 07/16

Sheila
Community Manager
eBay
Message 11 of 37
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Small Editing window .... WHEN IS THIS GOING TO BE FIXED?


@a_c_green wrote:

@mr_lincoln wrote:

It's been how many months since this new Community format rolled out and the Edit window is STILL TOO SMALL! 

 

Screenshot (2905).png


While we're on the topic of this reply edit window, sheila@ebay, this screenshot above shows another programming error that I don't think has been mentioned recently (although maybe I missed it): that heading of "Edit reply to mr_lincoln" is wrong. He's the author, not the recipient. The actual recipient should be retrievable from this edit session and displayed in that text string, since it's the author ID of the post to which he's responding.

 

Either the line should be corrected to show the ID of the post targeted by the reply (e.g. "edit reply to a_c_green"), or at minimum should be reworded to read "Edit reply from mr_lincoln" instead. The former solution would be preferred; the latter would be easier to code but sort of pointless. 

 

That leads me to another inconsistency in this same area, and that's that some replies show who they are replying to with an "in response to [user_ID]" subhead (which also acts as a hyperlink back to the source post), while others do not.

 

I haven't done much to figure out where the inconsistency is coming from (my first guess is that people responding to the Original Post do not get that response link, while those responding to an earlier reply do), but it definitely looks like an unintended omission, and it's a pain to encounter, because those people who don't quote any of what they're responding to tend to also be so cryptic that it's hard to fathom what they're talking about.


I echo what mr_lincoln said..good catch! Thank you for letting me know!

Sheila
Community Manager
eBay
Message 12 of 37
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Small Editing window .... WHEN IS THIS GOING TO BE FIXED?


sheila@ebay wrote:

@mr_lincoln wrote:

sheila@ebay wrote:

@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.


sheila@ebay   Thank you, I have not tried that yet, does it retain the new size or do we have to do that every time we Edit a post???  When you say its "the only option we have" I am a little confused ... its just programming and can be enlarged ... I don't get what the problem is ...


@mr_lincoln we're trying to stay out of box with the Community as much as we can and not add additional code right now. Additional code = errors or other issues like we saw last Friday, 07/16


Thank you for the follow up sheila@ebay  ... "out of box", okay, I certainly get that ... Perhaps the eBay Support team could put a bug in Khoros' ear and suggest that their future "Out of box" product include some "BIGGER boxes" ... like "Hat box" size instead of "Shoe box" size windows ... LOL!

Regards,
Mr. Lincoln - Community Mentor
Message 13 of 37
latest reply

Small Editing window .... WHEN IS THIS GOING TO BE FIXED?


@mr_lincoln wrote:

sheila@ebay wrote:

@mr_lincoln wrote:

sheila@ebay wrote:

@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.


sheila@ebay   Thank you, I have not tried that yet, does it retain the new size or do we have to do that every time we Edit a post???  When you say its "the only option we have" I am a little confused ... its just programming and can be enlarged ... I don't get what the problem is ...


@mr_lincoln we're trying to stay out of box with the Community as much as we can and not add additional code right now. Additional code = errors or other issues like we saw last Friday, 07/16


Thank you for the follow up sheila@ebay  ... "out of box", okay, I certainly get that ... Perhaps the eBay Support team could put a bug in Khoros' ear and suggest that their future "Out of box" product include some "BIGGER boxes" ... like "Hat box" size instead of "Shoe box" size windows ... LOL!


Khoros has an 'idea exchange' for all of their customers and I always post new ideas and pass around my idea to my team, including the international eBay Communities, so they can vote on the idea. I'll certainly add this one to the list!

Sheila
Community Manager
eBay
Message 14 of 37
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Small Editing window .... WHEN IS THIS GOING TO BE FIXED?


sheila@ebay wrote:

@mr_lincoln wrote:

sheila@ebay wrote:

@mr_lincoln wrote:

sheila@ebay wrote:

@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.


sheila@ebay   Thank you, I have not tried that yet, does it retain the new size or do we have to do that every time we Edit a post???  When you say its "the only option we have" I am a little confused ... its just programming and can be enlarged ... I don't get what the problem is ...


@mr_lincoln we're trying to stay out of box with the Community as much as we can and not add additional code right now. Additional code = errors or other issues like we saw last Friday, 07/16


Thank you for the follow up sheila@ebay  ... "out of box", okay, I certainly get that ... Perhaps the eBay Support team could put a bug in Khoros' ear and suggest that their future "Out of box" product include some "BIGGER boxes" ... like "Hat box" size instead of "Shoe box" size windows ... LOL!


Khoros has an 'idea exchange' for all of their customers and I always post new ideas and pass around my idea to my team, including the international eBay Communities, so they can vote on the idea. I'll certainly add this one to the list!


sheila@ebay   Thank you ... 

Regards,
Mr. Lincoln - Community Mentor
Message 15 of 37
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