07-15-2021 03:39 AM
It's been how many months since this new Community format rolled out and the Edit window is STILL TOO SMALL!
07-15-2021 04:22 AM - edited 07-15-2021 04:24 AM
I think that they think they fixed it. In my browser, there's a little thing in the corner that can be dragged to make the box as big as you want.
07-15-2021 04:26 AM
See the little triangle of dots in the lower righthand corner of the edit box? Grab it and drag it down to increase the size of the edit box. Problem solved.
07-15-2021 09:11 AM
@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.
07-15-2021 09:33 AM
sheila@ebay wrote:@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.
It works just fine, sheila@ebay. Thanks for responding!
07-15-2021 03:43 PM
sheila@ebay wrote:@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.
sheila@ebay Thank you, I have not tried that yet, does it retain the new size or do we have to do that every time we Edit a post??? When you say its "the only option we have" I am a little confused ... its just programming and can be enlarged ... I don't get what the problem is ...
07-15-2021 04:06 PM
It doesn't stay resized.
07-16-2021 04:02 AM
@nobody*s_perfect wrote:It doesn't stay resized.
@nobody*s_perfect Great ...
07-18-2021 09:53 AM
@mr_lincoln wrote:It's been how many months since this new Community format rolled out and the Edit window is STILL TOO SMALL!
While we're on the topic of this reply edit window, sheila@ebay, this screenshot above shows another programming error that I don't think has been mentioned recently (although maybe I missed it): that heading of "Edit reply to mr_lincoln" is wrong. He's the author, not the recipient. The actual recipient should be retrievable from this edit session and displayed in that text string, since it's the author ID of the post to which he's responding.
Either the line should be corrected to show the ID of the post targeted by the reply (e.g. "edit reply to a_c_green"), or at minimum should be reworded to read "Edit reply from mr_lincoln" instead. The former solution would be preferred; the latter would be easier to code but sort of pointless.
That leads me to another inconsistency in this same area, and that's that some replies show who they are replying to with an "in response to [user_ID]" subhead (which also acts as a hyperlink back to the source post), while others do not.
I haven't done much to figure out where the inconsistency is coming from (my first guess is that people responding to the Original Post do not get that response link, while those responding to an earlier reply do), but it definitely looks like an unintended omission, and it's a pain to encounter, because those people who don't quote any of what they're responding to tend to also be so cryptic that it's hard to fathom what they're talking about.
07-18-2021 02:33 PM
@a_c_green wrote:
@mr_lincoln wrote:It's been how many months since this new Community format rolled out and the Edit window is STILL TOO SMALL!
While we're on the topic of this reply edit window, sheila@ebay, this screenshot above shows another programming error that I don't think has been mentioned recently (although maybe I missed it): that heading of "Edit reply to mr_lincoln" is wrong. He's the author, not the recipient. The actual recipient should be retrievable from this edit session and displayed in that text string, since it's the author ID of the post to which he's responding.
Either the line should be corrected to show the ID of the post targeted by the reply (e.g. "edit reply to a_c_green"), or at minimum should be reworded to read "Edit reply from mr_lincoln" instead. The former solution would be preferred; the latter would be easier to code but sort of pointless.
That leads me to another inconsistency in this same area, and that's that some replies show who they are replying to with an "in response to [user_ID]" subhead (which also acts as a hyperlink back to the source post), while others do not.
I haven't done much to figure out where the inconsistency is coming from (my first guess is that people responding to the Original Post do not get that response link, while those responding to an earlier reply do), but it definitely looks like an unintended omission, and it's a pain to encounter, because those people who don't quote any of what they're responding to tend to also be so cryptic that it's hard to fathom what they're talking about.
@a_c_green Good catch ...
07-19-2021 08:54 AM
@mr_lincoln wrote:
sheila@ebay wrote:
@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.
sheila@ebay Thank you, I have not tried that yet, does it retain the new size or do we have to do that every time we Edit a post??? When you say its "the only option we have" I am a little confused ... its just programming and can be enlarged ... I don't get what the problem is ...
@mr_lincoln we're trying to stay out of box with the Community as much as we can and not add additional code right now. Additional code = errors or other issues like we saw last Friday, 07/16
07-19-2021 08:57 AM
@a_c_green wrote:
@mr_lincoln wrote:
It's been how many months since this new Community format rolled out and the Edit window is STILL TOO SMALL!
While we're on the topic of this reply edit window, sheila@ebay, this screenshot above shows another programming error that I don't think has been mentioned recently (although maybe I missed it): that heading of "Edit reply to mr_lincoln" is wrong. He's the author, not the recipient. The actual recipient should be retrievable from this edit session and displayed in that text string, since it's the author ID of the post to which he's responding.
Either the line should be corrected to show the ID of the post targeted by the reply (e.g. "edit reply to a_c_green"), or at minimum should be reworded to read "Edit reply from mr_lincoln" instead. The former solution would be preferred; the latter would be easier to code but sort of pointless.
That leads me to another inconsistency in this same area, and that's that some replies show who they are replying to with an "in response to [user_ID]" subhead (which also acts as a hyperlink back to the source post), while others do not.
I haven't done much to figure out where the inconsistency is coming from (my first guess is that people responding to the Original Post do not get that response link, while those responding to an earlier reply do), but it definitely looks like an unintended omission, and it's a pain to encounter, because those people who don't quote any of what they're responding to tend to also be so cryptic that it's hard to fathom what they're talking about.
I echo what mr_lincoln said..good catch! Thank you for letting me know!
07-19-2021 12:15 PM
sheila@ebay wrote:
@mr_lincoln wrote:
sheila@ebay wrote:@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.
sheila@ebay Thank you, I have not tried that yet, does it retain the new size or do we have to do that every time we Edit a post??? When you say its "the only option we have" I am a little confused ... its just programming and can be enlarged ... I don't get what the problem is ...
@mr_lincoln we're trying to stay out of box with the Community as much as we can and not add additional code right now. Additional code = errors or other issues like we saw last Friday, 07/16
Thank you for the follow up sheila@ebay ... "out of box", okay, I certainly get that ... Perhaps the eBay Support team could put a bug in Khoros' ear and suggest that their future "Out of box" product include some "BIGGER boxes" ... like "Hat box" size instead of "Shoe box" size windows ... LOL!
07-19-2021 01:21 PM - edited 07-19-2021 01:22 PM
@mr_lincoln wrote:
sheila@ebay wrote:
@mr_lincoln wrote:
sheila@ebay wrote:
@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.
sheila@ebay Thank you, I have not tried that yet, does it retain the new size or do we have to do that every time we Edit a post??? When you say its "the only option we have" I am a little confused ... its just programming and can be enlarged ... I don't get what the problem is ...
@mr_lincoln we're trying to stay out of box with the Community as much as we can and not add additional code right now. Additional code = errors or other issues like we saw last Friday, 07/16
Thank you for the follow up sheila@ebay ... "out of box", okay, I certainly get that ... Perhaps the eBay Support team could put a bug in Khoros' ear and suggest that their future "Out of box" product include some "BIGGER boxes" ... like "Hat box" size instead of "Shoe box" size windows ... LOL!
Khoros has an 'idea exchange' for all of their customers and I always post new ideas and pass around my idea to my team, including the international eBay Communities, so they can vote on the idea. I'll certainly add this one to the list!
07-20-2021 04:09 AM
sheila@ebay wrote:
@mr_lincoln wrote:
sheila@ebay wrote:
@mr_lincoln wrote:
sheila@ebay wrote:@mr_lincoln the text box is working as intended and if you want to bigger, you'll have to drag the corner. I know it's not ideal but that's the only option we have.
sheila@ebay Thank you, I have not tried that yet, does it retain the new size or do we have to do that every time we Edit a post??? When you say its "the only option we have" I am a little confused ... its just programming and can be enlarged ... I don't get what the problem is ...
@mr_lincoln we're trying to stay out of box with the Community as much as we can and not add additional code right now. Additional code = errors or other issues like we saw last Friday, 07/16
Thank you for the follow up sheila@ebay ... "out of box", okay, I certainly get that ... Perhaps the eBay Support team could put a bug in Khoros' ear and suggest that their future "Out of box" product include some "BIGGER boxes" ... like "Hat box" size instead of "Shoe box" size windows ... LOL!
Khoros has an 'idea exchange' for all of their customers and I always post new ideas and pass around my idea to my team, including the international eBay Communities, so they can vote on the idea. I'll certainly add this one to the list!
sheila@ebay Thank you ...