Redirected to an external site

[fab_finds4u]

On the payments board, a "buyyers cant pay" question from Sri Lanka says this when you click on their feedback.   

A pop up says you are being redirected to an external site, and you must click go back or continue. What is this all about? 

[momdadsstash]

I just had it  appear on a different board. Like any pop up, I just Xed it out and then checked the address to make sure I was still on the Ebay site

My practice is to never click on a pop up like that.

[vintagecraze50]

Yes, that looks very dangerous. It happened to be just now.

[vintagecraze50]

Looks like someone hacking the ebay website. They better look at this immediately!!!

[vintagecraze50]

Do you know how to tag an ebay person to look at this right now.

[wastingtime101]

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@fab_finds4u wrote:

On the payments board, a "buyyers cant pay" question from Sri Lanka says this when you click on their feedback.   

A pop up says you are being redirected to an external site, and you must click go back or continue. What is this all about? 

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This is a Khoros issue, not an eBay issue.

If I hover over the hyperlink to your FB it's a direct link to your FB page on eBay, but if I click on the link to your FB I get that pop up message about being directed away to an external site.

I can copy the link (right click) to your FB, paste it in a new browser tab and go directly to your FB page without the popup.

I'm seeing a coding error, but not a security concern. They probably rolled out some new code with Khoros and this is an unintended byproduct.

devon@ebay kyle@ebay elizabeth@ebay 

[wastingtime101]

Upon further testing, this appears to be an intended change with an unintended side effect.

Click on this link to the USPS home page and you should see the same pop up.

https://www.usps.com

I can click on 'view listings' next to anybody's userid and not get the pop up. I can click on links to policy pages and not get the pop up.

Clicking on links to external sites correctly produces the pop up warning.

Clicking on the number of feedback next to any member's userid incorrectly produces the pop up warning.

Unless I'm mistaken, the problem is the feedback page is not "ebay.com" it's "feedback.ebay.com" so any similar eBay URL is going to erroneously produce the pop up.

[wastingtime101]

Test:

https://pages.ebay.com/authenticity-guarantee

https://www.ebay.com/authenticity-guarantee

Edit: Yep, my theory is sound. The first link above produces the pop up. The second link does not. If you copy/paste the first link into your browser you'll see it redirects to the second link.

The problem is when Khoros coded this change, they did not factor in eBay subdomains, so we're getting the external site pop up warning.

Hope that helps devon@ebay and team.

[vintagecraze50]

It’s still happening over an hour later- Ebay what is going on with this?

[soh.maryl]

Strangely, that happened to me right here when I clicked to read the full text of a post.  

[wastingtime101]

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@vintagecraze50 wrote:

It’s still happening over an hour later- Ebay what is going on with this?

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It's explained in my post above @vintagecraze50 .

[wastingtime101]

To the Community team: 

Another thing to note. On the Community home page, clicking "load more" to see additional posts generates the same pop up warning.

[soh.maryl]

Now it seems, no matter WHAT you click on, that message comes up.

Don't know enough about computers to determine whose problem this is, eBay's or Khoros', but it really needs fixed soon.  

[kyle@ebay]

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@wastingtime101 wrote:

Upon further testing, this appears to be an intended change with an unintended side effect.

Click on this link to the USPS home page and you should see the same pop up.

https://www.usps.com

I can click on 'view listings' next to anybody's userid and not get the pop up. I can click on links to policy pages and not get the pop up.

Clicking on links to external sites correctly produces the pop up warning.

Clicking on the number of feedback next to any member's userid incorrectly produces the pop up warning.

Unless I'm mistaken, the problem is the feedback page is not "ebay.com" it's "feedback.ebay.com" so any similar eBay URL is going to erroneously produce the pop up.

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Hey @wastingtime101 thanks for the tag.  You are correct!  The change was certainly intentional, but the change itself is intended to only pop up for external sites.  We'll get this passed along to the appropriate folks.

[wastingtime101]

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@wastingtime101 wrote:

To the Community team: 

Another thing to note. On the Community home page, clicking "load more" to see additional posts generates the same pop up warning.

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More problems spotted kyle@ebay .

1. 

When I open links, I generally open them in a new tab. On my laptop (a Mac) that's Cmnd + click on the link.

But with this new change, when I Cmnd + click, the external link warning pop up appears, and if I click the button to proceed it opens the link in the same window instead of a new tab.

2. 

https://www.usps.com

Another change: when you type or paste a URL it used to default to open in a new tab. That HTML was programmed right in. Now that's unfortunately gone.

This is what's shown when I click the HTML tab, opens in same window:

<p><a href="https://www.usps.com">https://www.usps.com</a></p>

But if I type in the same URL then click the chainlink icon up above, that opens a pop up window and the default opens in a new window.

https://www.usps.com

Note the difference in code when I open the hyperlink pop up, the target blank direction is added:

<p><a href="https://www.usps.com" target="_blank" rel="noopener">https://www.usps.com</a></p>

Even with the code to open in a new window, it's not working. I can't open the above USPS link in a new tab by clicking or by forcing it with keyboard commands or by relying on my browser preferences which I have set to open links in new tabs. All methods are failing because of this new pop up overriding everything.