EBay mentor

[sha_sha1074]

Maybe it's me being new to certain aspects of eBay or its my sense of fairness. If I ask a question to the forum I would appreciate an answer by the Ebay mentor that isn't condescending. Telling someone to relax for not knowing is unnecessary and maybe you've been mentoring here too long. 

[soh.maryl]

Welcome to eBay -- hope this is an enjoyable experience for you!

The folks who've answered your queries here gave thoughtful replies.  I did not see anything condescending.  They all wanted to make sure you understood the process and also to reassure you that, as a buyer, you're pretty well protected by the Money Back Guarantee.  Hope you've read it.

The responders on this Board are all fellow eBay sellers and buyers.  To make sure your experience here is a good one, they'd like you to feel free to return and ask questions whenever you want.  

[frugalmarketplace]

@sha_sha1074 

This is a board filled with good people. We don’t all agree , but you will get honest answers…there are a lot of years represented here. 

[lakefor94]

@sha_sha1074  it is all about educating members that come here with questions, problems, rants etc.

You may not receive the exact answer you "want", but you will usually get the correct answers.

If members don't learn anything, there is not a point in going through the motions here.

[redmodelt]

Every listing shows an estimated delivery date, until that date passes, you can relax. How many days the seller has to ship is irrelevant; the only important thing is that estimated delivery date. 

[wastingtime101]

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@sha_sha1074 wrote:

Maybe it's me being new to certain aspects of eBay or its my sense of fairness. If I ask a question to the forum I would appreciate an answer by the Ebay mentor that isn't condescending. Telling someone to relax for not knowing is unnecessary and maybe you've been mentoring here too long. 

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Hi @sha_sha1074 . I read the post in question.

In my opinion, that mentor used the word relax to be reassuring and to explain you don't need to worry or keep checking on the order; you can relax until the estimated delivery date.

It had nothing to do with not knowing the process and there was no condescension.

Between both of your threads you've been given accurate responses of what to expect.

I can add a few things to the advice you already received:

1. Sellers are not required to use tracking so it's always possible your item will show up without being able to track it.

2. You can set a calendar alert for the tail end of the estimated delivery window and until then don't worry about it.

3. The estimated delivery window is never accurate on the front end; it's way too short. The last date of the estimated window is closer to accurate, and even then, it's just an estimate. So if the seller does ship with tracking and there's active tracking movement you can give it more time before filing a claim (you have a 30 days from latest date of estimated window to file a claim)

Hope that helps.