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tracking issue

So i’ve sold two items to buyers. according to the buyers, the items were delivered. yet the tracking has never updated to say delivered so my funds are on hold. tried to find solutions but couldn’t. help

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Re: tracking issue

Nothing you can do until the hold is released.

Being a newer seller, they can hold the funds for 30 days.

Have a great day.
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Re: tracking issue


@caden_daigle wrote:

So i’ve sold two items to buyers. according to the buyers, the items were delivered. yet the tracking has never updated to say delivered so my funds are on hold. tried to find solutions but couldn’t. help


Since you sell trading cards I presume you are using the eBay Standard Envelope service. It's cheap and you get what you pay for, the tracking is spotty at best.

 

One thing that may make a difference is to deposit your ESE "packages" in the Metered Mail slot at your P.O. If you use the regular slot or hand over at the counter or deposit in a street mail box they may not be handled correctly which results in missing scans and delays in transit.

 

These days in many cases new sellers are subject to a 30 day hold on funds.

 

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816

 

 

Paranoia strikes deep
Into your life it will creep
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