03-19-2025 02:30 PM
So i’ve sold two items to buyers. according to the buyers, the items were delivered. yet the tracking has never updated to say delivered so my funds are on hold. tried to find solutions but couldn’t. help
03-19-2025 02:36 PM
Nothing you can do until the hold is released.
Being a newer seller, they can hold the funds for 30 days.
03-19-2025 03:15 PM
@caden_daigle wrote:So i’ve sold two items to buyers. according to the buyers, the items were delivered. yet the tracking has never updated to say delivered so my funds are on hold. tried to find solutions but couldn’t. help
Since you sell trading cards I presume you are using the eBay Standard Envelope service. It's cheap and you get what you pay for, the tracking is spotty at best.
One thing that may make a difference is to deposit your ESE "packages" in the Metered Mail slot at your P.O. If you use the regular slot or hand over at the counter or deposit in a street mail box they may not be handled correctly which results in missing scans and delays in transit.
These days in many cases new sellers are subject to a 30 day hold on funds.
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816