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Hi,

I'm a merchant and I'm new here. So I expect to build my own business on eBay, the best  E-commerce platform.

Hence I'd like to know reasons for eBay account suspension.

kindly provide the details, please.

 

Thank you. Stay safe...

 

 

Message 1 of 9
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1 BEST ANSWER

Accepted Solutions

Re: suspended

To start:

You need to register as a business with your government so you are abiding by their regulations of not allowing individuals to accept foreign funds. You then register as a business with Payoneer and then eBay.

 

To succeed:

All new Sri Lankan sellers need to research everything they can about ALL area’s of eBay not just Selling

.

It is not just a matter of list, sell, send - you need to learn what to do when a customer wants to return an item, (and if the seller is drop shipping this can be a headache) and what to do if a customer claims an item is not received - again a drop shippers nightmare. Research shipping costs for off shore buyers. Do a search of eBay and see what is selling well and make sure you can match the quality and prices.

 

I have a read a number of posts where the new seller has no idea and is getting hit with negative feedback and unresolved cases being handled by eBay (which dings a sellers account) because they do not know the processes to avoid this.

 

Read, read, and read some more is the only way new sellers will survive the first month.

https://ebay.com/help

********************************************************************
I have been imported from Australia and this is my posting ID

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Message 6 of 9
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8 REPLIES 8

Re: suspended

Welcome to Ebay

Message 2 of 9
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Re: suspended

We can't know why you were suspended.  The reason should be in the email ebay sent suspending you.  If you post that......we might be able to help

Message 3 of 9
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Re: suspended

     You are registered as a Sri Lankan seller and from what I can see this account is still active although there are no postings at the moment. As others mentioned the reason for the suspension should be in the message eBay sent you. You country also has some specific laws pertaining to being an ecommerce seller are you sure you are/were in compliance with all of those before you started selling?

Message 4 of 9
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Re: suspended

@bitsoon 

I understand that you wish to know ahead what reasons ebay can suspend your account, right? Things like shipping late, not shipping at all, selling counterfeit items, just being a bad seller.

    Is that what you wish to know or did you already get suspended?

Message 5 of 9
latest reply

Re: suspended

To start:

You need to register as a business with your government so you are abiding by their regulations of not allowing individuals to accept foreign funds. You then register as a business with Payoneer and then eBay.

 

To succeed:

All new Sri Lankan sellers need to research everything they can about ALL area’s of eBay not just Selling

.

It is not just a matter of list, sell, send - you need to learn what to do when a customer wants to return an item, (and if the seller is drop shipping this can be a headache) and what to do if a customer claims an item is not received - again a drop shippers nightmare. Research shipping costs for off shore buyers. Do a search of eBay and see what is selling well and make sure you can match the quality and prices.

 

I have a read a number of posts where the new seller has no idea and is getting hit with negative feedback and unresolved cases being handled by eBay (which dings a sellers account) because they do not know the processes to avoid this.

 

Read, read, and read some more is the only way new sellers will survive the first month.

https://ebay.com/help

********************************************************************
I have been imported from Australia and this is my posting ID
Message 6 of 9
latest reply

Re: suspended

Yes.

Thank you for the update...

 

Stay safe..

Message 7 of 9
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Re: suspended

Hi, 

Noted with thanks for the update.

 

Stay safe..

Message 8 of 9
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Re: suspended

Hi, 

Thank you for the update.

 

stay safe..

Message 9 of 9
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