sold item mail lost it refunded buyer, mail return to me. contacted buyer, he wanted me to ship. now

[louies1948]

sold item, mail lost it , I refunded buyer, mail return item to me a few weeks later. I contacted buyer, he wanted me to ship to him. I ship, he gets it , now he has not paid me and I need to send him an invoice so he can pay. ebay does not let me get buyers email address, so I can not send invoice. I have been trying to get an answer and for 5 days ebay says they are going to call me and they do not. I would send buyer my email address but ebay will not let me. any suggestions

[3eyedfishcatcher]

You had already refunded the buyer you should have relisted it and have the buyer purchase again. Now the buyer has it and there is no way to make them pay.

[dabunk2000]

You are SOL now sorry

[3eyedfishcatcher]

They have your address you could just send them a message letting them know they can send you the money in a envelope. 

[dhbookds · Accepted solution]

mail the invoice......registered mail......include a letter detailing the circumstances.........ordered/shipped/not received/refunded/reshipped/unpaid...... I would also cc an internet fraud agency or at least refer to one getting a copy if payment is not received...........I presume you have messages from him telling you to reship?

In the future ............NEVER ship until the money is in your account.

[louies1948]

so much for trusting people. thanks for you suggestions. If the address wasn't in NEW JERSEY, I would drive there, but I do not go to that state for anything. I am sure their are good people who live there, I just never met one of them yet