eBay

sin-n-dex · ‎09-25-2019

So first he buys (response to one of my send an offer), but doesn't pay.

2 Days later he complains I'm not answering his messages, and he doesn't want the item in the picture.

I tell him I didn't get any messages, and my items are unique, so you will get what's in the picture. (I actually said "why did you buy it if you didn't want that one?")

He says he wants 2 of that item (because it's the type of thing many other sellers list in quantity), and if he can't have two, he'd like to cancel.

I cancel and relist.

Then he tells me he's changed his mind, and will buy the one I have and get his second one elsewhere.

He realizes I've cancelled, and asks if I can send the offer to him again for the note.

I tell him he needs to send a message from the listing to activate that.

While I'm asleep in the wee hours of the morning, I get several messages... please sell me this one at this price (and he quotes in Canadian dollars even though I have a US currency store), then another message on another listing.

Since I'm sleeping and don't answer, he goes ahead and buys both, but says he wants to make a deal.

I tell him no deal after you hit purchase. Since I offered him a deal initially and now he's paid full price, I send the invoice with free shipping. It's the best I can do, and I'm not going to go through tons of trouble for impatient people.

While I'm doing something else this morning, more messages. The last one said to cancel. I was sitting at the hair salon with solution in my hair, and I just thought "oh well, I'll do this when I get home".

Half an hour later he pays and sends me a message to say he's paid.

Yeah, yeah, yeah, I get most people would have blocked that pretty quickly but I do use my blocks sparingly. At worst I have to deal with a bunch of conflicting messages, but since he's paid, I'm going to ship.

C.

movieman630 · ‎09-26-2019

I've grown to have a "sixth sense" when it comes to buyers who will start trouble. When I get that feeling I will just add them to the BBL.

I'm generally an easy going person but sometimes you get one that will drive you nuts. I get very skiddish about dealing with people who ask too many questions. They will be trouble.

vikingsandpintos · ‎09-26-2019

I wish you luck! The buyer sounds a numpty, hopefully he is just a harmless, confused person. But it wouldn't surprise me if you get a message "It has "X" flaw, you should partially refund me".....

pooh333piglet · ‎09-26-2019

You are an awesome seller!!! Stay positive and what a great job you did helping a newbie out!

gagnon234 · ‎09-26-2019

He needs a hobby.

buyselljack2016 · ‎09-26-2019

I look forward to you posting a follow-up to this letting us know that it was a (+) experience. It will give us all hope

hawkwind5454 · ‎09-26-2019

@sin-n-dex wrote:
I do use my blocks sparingly.

What ever for? I know many sellers wear their low block counts like a badge of honor, and, hey... good for them; But one does not receive any extra brownie points for doing it. Someone with your FB count has been doing this long enough to know, that if it walks like a duck, quacks like a duck ....etc., etc., it is best to err on the side of caution. Once you were pot committed, you had no choice but to do the only honorable seller thing. If this pulls off as flawless for you, as I hope it does, I personally will be surprised.

hp6_69 · ‎09-27-2019

@turquoisetulips

Hi

Now I'm no expert, far from BUT I wouldn't ship a pack of postage stamps to this person.

You think you've had problems so far?, but what do you think will happen when this "problem child" takes delivery? do you honestly think it will be plain sailing...that it will suddenly snap out of it?.

Sadly eBay back the buyer as a matter of routine, yet given all the messages that it's sent?, if the overall cost is small, it may well be worth a punt...can you afford to gift your item?

HEY, I just had an idea

You (on eBay.com) can still check-out bidders, by going to that bidders BID HISTORY ID page, even after auctions are over, via

Bids placed>auction bid history>encrypted bidders ID (perhaps not from you, the seller?)>bidders BID HISTORY ID page, and get to see what it's been up to the past 30 days/6 months but enjoy it while you can, because we in the UK have had this option BLOCKED, so I guess it's only a matter of time before the block is rolled-out globally by eBay? The $64,000 question being...to protect WHO

Goodluck, I hope it works out for you

Sincerely

lamber9347 · ‎09-27-2019

Yes please post an update on what happened once he received the item(s)....

lamber9347 · ‎09-27-2019

Yes please post an update on what happened once he received the item(s)....

turquoisetulips · ‎09-27-2019

@movieman630 wrote:
I've grown to have a "sixth sense" when it comes to buyers who will start trouble. When I get that feeling I will just add them to the BBL.

I'm generally an easy going person but sometimes you get one that will drive you nuts. I get very skiddish about dealing with people who ask too many questions. They will be trouble.

You mean like the buyer who made a purchase from me one morning a few years back ? I had other packages just getting ready to be shipped out so I quickly added hers to the mix complete with a tracking number only minutes after she made the purchase . You'd think she would be happy,, but no ,, not at all . Instead she sent me a nasty note accusing me of only faking that I shipped her order . 😞 Tulips

a_c_green · ‎09-27-2019

@gagnon234 wrote:
He needs a hobby.

I think he's got one.

turquoisetulips · ‎09-27-2019

Goodluck, I hope it works out for you

Sincerely hp6 -69

Thank you . However with this particular incident I'm not the seller with the problem buyer . That's not to say I haven't had a few though . Tulips

turquoisetulips · ‎09-27-2019

@a_c_green wrote:
@gagnon234 wrote:
He needs a hobby.
I think he's got one.

Could have just retired from a debate team possibly . Tulips

hp6_69 · ‎09-28-2019

Ah yes tulips my little ROCKstar, sorry bout that.

I don't understand what I did, but my internet has been driving me NUTS over the past couple of weeks, usually disconnecting when I'm in the middle of a "composition" , so sniping is out of the question still, never mind

Sad to say that problem buyers are par for the course on eBay, but at least you (in the States) can still check-out a bidders "History" ...for now.

One of the very few options that were open to us as sellers or buyer/bidders, to protect ourselves has been the ability to see what a bidder has been up to, in terms of its relationship (if any) with the seller in question, or whether or not it has a fondness of retracting bids?