mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@payless-auto-parts wrote:really?? why does it say then that current period is dec24? should be jan25 since the evaluation was on jan 20th
The above is what you should be seeing AFTER the January 20th eval.
How we benchmark seller performance
On the 20th of each month, we take a look at your recent transactions to work out your service metrics and peer benchmark.
To make sure we're getting a fair picture, we'll adjust how far we look back (the "evaluation period") depending on how much you've sold recently:
- If you had more than 400 transactions in the past 3 months, we'll count all those transactions
- If you had fewer than 400 transactions in the past 3 months, we'll count all your transactions from the last 12 months
To help understand how evaluations work, please see our calculation examples below.
@payless-auto-parts wrote:i know how works ,did not start yesterday,still shows the current evaluation being dec24 should be jan25 and projected feb25
It has never worked that way. No one is trying to insult you. You simply have a misunderstanding. It happens, even to us that have been here a long time.
@fern*wood wrote:My current seller level states as of Jan 20th, 2025 and my next evaluation is Feb 20, 2025.
The OP is talking about the Service Metrics. See post #18. That might help.
You are absolutely correct about the Seller Dashboard. We get three different dates on the Dashboard so we can see what happened in the Past, then Presently and finally an estimate on the Future.
@fern*wood wrote:Thanks, it would help if I read the title.😂 I never think of those. I had to search to even find that.
Been there DONE that !!! 😍
