cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

sellin

Why isn't my power seller/top rated insignia displayed on my items that are for sale?

Message 1 of 25
latest reply
24 REPLIES 24

sellin

@tree6

 

PowerSeller and Top Rated Seller are no longer displayed on listings.

 

Only the TRS+ badge is displayed, for listings that qualify for it. I checked some of your listings, and they are showing TRS+ in the top right corner.

Message 2 of 25
latest reply

sellin

I don't see it. my listing say's money back guarantee in upper right corner.

Message 3 of 25
latest reply

sellin


@tree6 wrote:

I don't see it. my listing say's money back guarantee in upper right corner.

 


You do not offer free returns on the listings that I looked at.

 

TRS+ Listings require a 30 Day or More  FREE Returns policy.

 

TRS is a seller classification.

 

TRS+ is a listing classification. The "Top Rated Plus" Badge will only show on listings that qualify for TRS+

 

You can be TRS without having TRS+ listings.

 

https://www.ebay.com/help/selling/seller-levels-performance-standards/seller-levels-performance-stan...

Top Rated Plus benefits and requirements

As a Top Rated Seller, you can qualify for these exclusive Top Rated Plus benefits if you offer same or 1-business-day handling time and 30-day or longer free returns:

  • The Top Rated Plus seal will be displayed prominently in search results and in the listing description
  • A 10% discount will be applied to final value fees (this applies to the final item price only, not to shipping costs)

In some product categories, we'll extend the discount benefit (but not the seal) even if you don't offer 30-day free returns. We've outlined the return specifications on such exceptions below:

  • In most Collectibles & Art categories, you need to offer 14-day free returns
  • When you use freight shipping or sell items in the following categories, you need to offer 30-day or longer returns, but the buyer pays for return shipping:
    • Books
    • DVDs & Movies
    • Motors > Automotive Tools & Supplies
    • Motors > Parts & Accessories
    • Music
    • Musical Instruments & Gear
penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 4 of 25
latest reply

sellin

I see ebay has rolled out a new underwhelming TRS+ symbol for sellers.  It took me a minute to see it.

Message 5 of 25
latest reply

sellin

Instead of that blah blue color, they should use the colorful badge.

disneyshopper
Volunteer Community Member

Message 6 of 25
latest reply

sellin

@tree6,

 

Here it is:

 

image.png

 

 

 

Message 7 of 25
latest reply

sellin

What a neat item in that example you gave.  I live in Parkersburg and I love those older mantels in that catelog.  One actually looks just like the one in my brother's house. I had never heard of that business around here.

Message 8 of 25
latest reply

sellin


@fern*wood wrote:

I see ebay has rolled out a new underwhelming TRS+ symbol for sellers.  It took me a minute to see it.


Bright yellow (gold) shows on the search page before clicking on listings.

Message 9 of 25
latest reply

sellin

Ebay unilaterly reduced the discount from 20% to 10%. it subsequently demanded/recquired additional costly to sellers hoops like free returns. I had a lot of small items that are not worth the effort to convert nor offer free returns. Large costly to ship items eg. shipping $40 for $150 item with a $50 profit margin is in negative teritory with one arbitrary return. I meet most of the standards because it is good customer service. I provide return shipping in most of the few cases that I have had returns Small businesses cannot compete with the Amazons of the world and offer free retorns that they can compensate with volume. 

Message 10 of 25
latest reply

sellin

I have a Global TRS (which does not require the use of tracking) and the badge still shows on eBayCanada.

 

It doesn't on eBaydotCOM, but the Global TRS never did, as I recall.

Message 11 of 25
latest reply

sellin

I am TRS already a month but I cant get TRS+ Seal even fufilling the conditons they asked. I turned back my listings on 3 days and Buyer pays return but here is one listing that is still under condition - 1 day handling time and Seller pay return (https://www.ebay.com/itm/302872059263) - and there is no badge!

 

Anything else I need to do to have it and enable it or?

 

Message 12 of 25
latest reply

sellin

Small businesses cannot compete with the Amazons of the world and offer free retorns that they can compensate with volume. 

 

From the items I looked at, you're not competing with Amazon in any way to begin with.  I don't know why eBay feels like they have to force terms on sellers that are totally unnecessary and unprofitable for the niche they sell in. 

 

Anyhow, they're only showing the logo (and only giving you the 10% discount) on the listings when you offer 30 Day Free Returns. 

The Floggings Will Continue Until Morale Improves.
Message 13 of 25
latest reply

sellin


@epicurus001 wrote:

I am TRS already a month but I cant get TRS+ Seal even fufilling the conditons they asked. I turned back my listings on 3 days and Buyer pays return but here is one listing that is still under condition - 1 day handling time and Seller pay return (https://www.ebay.com/itm/302872059263) - and there is no badge!

 

Anything else I need to do to have it and enable it or?

 


I see it.  It's the little blue banner thing with the star on it.  They stopped using the yellow badge on the listing page.  There was too much consistency and familiarity on how to identify a Top Rated Seller, it needed to be fixed. 

The Floggings Will Continue Until Morale Improves.
Message 14 of 25
latest reply

sellin


@epicurus001 wrote:

I am TRS already a month but I cant get TRS+ Seal even fufilling the conditons they asked. I turned back my listings on 3 days and Buyer pays return but here is one listing that is still under condition - 1 day handling time and Seller pay return (https://www.ebay.com/itm/302872059263) - and there is no badge!

 

Anything else I need to do to have it and enable it or?

 


You're in Serbia, I'm not sure if eBay shows you the same page design and logos I see in the U.S.  But I do see the Top Rated + page element on your listing.

The Floggings Will Continue Until Morale Improves.
Message 15 of 25
latest reply