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Resolved! EBay has unfair policies for sellers

Seller of 27 years with 100% positive feedback. Recently ended an auction due to a scam buyer and for the first time EBay is charging me the fee as if it sold. I have re-listed and now if it sells I get charged a second sell fee for the item. Talked ...

User avatar by Adventurer
  • 933 Views
  • 24 replies
  • 4 helpful

Can anyone help me?

I purchased an item, long story short the item was fake so I completed a return. The item has now been tracking to the ebay hub for 3 weeks and no refund has been completed I cannot get in contact with anyone and ebay will not reply to any of my emai...

All product descriptions in Spanish

I primarily live in the USA. My main "ship to" address is in the USA. I have gone into account settings and set my acount address and country to USA. The entire eBay site is in English - EXCEPT.... The PRODUCT DESCRIPTIONS. Every. SIngle. Description...

User avatar by Adventurer
  • 621 Views
  • 9 replies
  • 4 helpful

What makes you happy?

When you land on your eBay page are you glad there's a sale or relived there isn't a return? It's usually a mixed bag for me. If the weather is nasty or I'm sick I hope there was not a sale. The worst is when eBay sends back to back messages that for...

User avatar by Rockstar
  • 323 Views
  • 25 replies
  • 2 helpful

Accusatory buyer and negative feedback

So a buyer purchased a remote that was tested and working right before sending. After receiving it they're saying that it isn't working while showing me a picture that tells me nothing. I reiterated that the remote needs batteries, just in case they ...

User avatar by Scout
  • 1142 Views
  • 78 replies
  • 2 helpful

Open discussion about the social media reps

What do we actually know about the social media reps? They seem to be American or at least as English-fluent as Americans, they seem to know policy better than the overseas reps, and they have the executive power to get into our accounts (if we autho...

User avatar by Rockstar
  • 899 Views
  • 37 replies
  • 1 helpful

So, you want to sell on eBay?

I'm amazed at the number of new sellers who think anything goes without a need to be familiar with basic guidelines and policy. Has it become that easy now? Its like someone walking into a hospital and saying "I want to be a doctor". Sure, c'mon in, ...

"This listing has a policy violation???"

When did the A.I. algorithms come up with THIS inconvenience? There is no opportunity to correct the "violation". Your listing is just ended and you get a notice to check your email. The instructions are not helpful as they direct you to revise the l...

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