eBay

billstffn · ‎05-08-2022

As a new seller, how do I determine if a buyer has a US delivery address but is registered outside of the United States? I want to block sales to these outlier addresses. I do not want to sell or pay additional fees for selling to international buyers. Especially if the buyer is a forwarding business!

buyselljack2016 · ‎05-08-2022

Don't believe it can be done MP. Under PayPal it could be done.

I do not get a lot of US delivery forwarded to international buyers, but when I do have one I am appreciative for the sale, and my business model can absorb the small difference in fees.

alcoforever · ‎05-08-2022

International buyers with US addresses cannot be proactively stopped.

After they have won or bid, you can look at their feedback to see the country of registration. If foreign, you can cancel the sale using problem with buyer's address.

@buyselljack2016 has a better solution IMHO. If your margins are so thin you can't absorb an occasional foreign sale, then your business plan needs a serious rethink.

katzrul15 · ‎05-08-2022

@billstffn wrote:
As a new seller, how do I determine if a buyer has a US delivery address but is registered outside of the United States? I want to block sales to these outlier addresses. I do not want to sell or pay additional fees for selling to international buyers. Especially if the buyer is a forwarding business!

Unfortunately, you cannot. There is not a way to block a US address, unless AK, HI or PO Box, APO or US Territories. Otherwise, if the freight forwarder addy is in US, minus those that allow blocks, there is not a way.

Continued on-going debate on freight forwarders for that reason.

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ittybitnot · ‎05-08-2022

I want to block sales to these outlier addresses.

@billstffn

eBay's Managed Payments system does not allow you to block payments from international users with a US shipping address. They allow this so that international buyers can purchase from sellers who do not wish to ship internationally.

pburn · ‎05-08-2022

@alcoforever wrote:
International buyers with US addresses cannot be proactively stopped.

After they have won or bid, you can look at their feedback to see the country of registration. If foreign, you can cancel the sale using problem with buyer's address.

@billstffn

Except that's a violation of eBay seller policy regarding cancellations. This has been addressed by the Community Team members time after time after time.

But let's ask again, just in case the policy has changed in the last month.

velvet@ebay

jasmen@ebay

Is the following statement correct or incorrect?

"After they have won or bid, you can look at their feedback to see the country of registration. If foreign, you can cancel the sale using problem with buyer's address."

Thanks!

@alcoforever

janet9988 · ‎05-08-2022

FYI ....... You are not allowed to sell tobacco.

southern*sweet*tea · ‎05-08-2022

@alcoforever wrote:

After they have won or bid, you can look at their feedback to see the country of registration. If foreign, you can cancel the sale using problem with buyer's address.

Not if they have a US shipping address.

The easier you are to offend the easier you are to control.

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donnydne · ‎05-08-2022

Honestly, not sure it's worth the dealing with ebay at all as a seller. You have no protections, and they play an active role in all the fraud dealt to the sellers, because they still get there fees, so why would they stop it???? We need either to file a class action law suit, or organize a shut down until they start offering some sort of protection from these scams. They offer a platform, we provide the product, write the listings, provide the packing and shipping. If some **bleep** claim "item not received" we eat the loses all around, including fees. It doesn't hurt ebay at all. This place is really pissing me off. If it came out of their bottom line, you can bet your last dollar, no returns, would actually mean, no returns.

dhbookds · ‎05-08-2022

If some **bleep** claim "item not received" we eat the loses all around, including fees.

lots of things wrong with the statement..........I'll just ask you...........if you paid for something and didn't get it.....what would you expect to happen?

itscalledapostingid · ‎05-08-2022

@donnydne wrote:
Honestly, not sure it's worth the dealing with ebay at all as a seller. You have no protections, and they play an active role in all the fraud dealt to the sellers, because they still get there fees, so why would they stop it???? We need either to file a class action law suit, or organize a shut down until they start offering some sort of protection from these scams. They offer a platform, we provide the product, write the listings, provide the packing and shipping. If some **bleep** claim "item not received" we eat the loses all around, including fees. It doesn't hurt ebay at all. This place is really pissing me off. If it came out of their bottom line, you can bet your last dollar, no returns, would actually mean, no returns.

Unless someone ships without tracking why would they be eating the losses on an INR claim?

jasmen@ebay · ‎05-09-2022

Thanks for the tag @pburn nothing has changed yet, just because they are registered over seas doesn't mean they can't purchase and have items shipped domestically in the US. The seller shouldn't cancel unless they are okay with getting a cancelation defect.

Jasmen,
Community Team