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"Repeat Buyer"

I really like the "Repeat Buyer" tag Ebay came up with but it would be even better if it was an active link that took you to everything they have ordered from you. Anyone from Ebay reading this, please consider it.

Message 1 of 19
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18 REPLIES 18

Re: "Repeat Buyer"

Totally agree.  It's great to have that tag, but it is disappointing that the finger arrow thing shows up when you hover over it but does nothing when clicked.  I would love to see what that customer has purchased in the past.

Message 2 of 19
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Re: "Repeat Buyer"

I noticed it the other day, in a rare event that I was on the app.  I wish it was on the website too because I do 90% or more of my ebay'ing on my laptop.  

Message 3 of 19
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Re: "Repeat Buyer"


@gurlcat wrote:

I noticed it the other day, in a rare event that I was on the app.  I wish it was on the website too because I do 90% or more of my ebay'ing on my laptop.  


It’s not only when you’re in the eBay app. “Repeat buyer “is also shown in browsers as well. (PCs, laptops and mobile device browsers)

Even if your buyer is a new buyer and they buy more than one item at one time, eBay will tag them as a repeat buyer too. 

Message 4 of 19
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Re: "Repeat Buyer"

I need 98 buyers to sell 100 items. For me, repeat buyers are almost non-existant. I am happy that a long awaited feature that is useful to other sellers has finally been implimented.


You can download a report from your Sold Items page or from Managed Payments. You can search for the buyer ID to see their past purchases.

Message 5 of 19
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Re: "Repeat Buyer"

I asked in the past for a zip code sort on the Manage orders page so I could see repeat buyers.  


KrazzyKats  •  Volunteer Community Member  •  Buyer/Seller since 1998

Message 6 of 19
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Re: "Repeat Buyer"


@pcobra93 wrote:

I really like the "Repeat Buyer" tag Ebay came up with but it would be even better if it was an active link that took you to everything they have ordered from you. Anyone from Ebay reading this, please consider it.


It helps to have a dedicated email account at Google or elsewhere to receive all your messages from Ebay.  You an easily search by user name to find what was purchased by someone.  I usually keep several years worth of such data.

Message 7 of 19
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Re: "Repeat Buyer"

Where do you see it on the website?  CAn you take a screenshot? 

Message 8 of 19
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Re: "Repeat Buyer"

I'm not eBooks but it looks like this on my orders (seller hub): 

 

Screenshot 2023-01-21 231003.jpg

Sometimes my repeat buyers are what keep me afloat - I've had days where all of my orders are from my wonderful regulars.  I pretty much always remember, even if they haven't purchased from me in a year, but it's nice to have this double-check just to make sure.


“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger

"Wherever law ends, tyranny begins" -John Locke
Message 9 of 19
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Re: "Repeat Buyer"

Ah found it, thank you!  For some reason I never go to that page to look at my sold's, tend to go to the one in my overview instead.  I don't know why, just fewer clicks I guess. 

Message 10 of 19
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Re: "Repeat Buyer"

last year I had 235 repeat buyers purchase 1000 watches from me

I use   this every day I have auctions end..

  • Orders eligible for combined purchases

 a quick glance at your buyers feedback will show you what  they purchased recently and jog your memory

 

in my case I only sell watches and related items so I know pretty much what they already bought from me in the past

@pcobra93 


Germantown proud Germantown strong
up the whiskey hickon
moving right along
19144
Message 11 of 19
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Re: "Repeat Buyer"

Certainly

The top 2 are a new buyer that bought 2 of the same item one at a time.

The second is a repeat buyer buys every few months. This is on my PC .

Untitled.png

 

Message 12 of 19
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Re: "Repeat Buyer"


@gurlcat wrote:

Ah found it, thank you!  For some reason I never go to that page to look at my sold's, tend to go to the one in my overview instead.  I don't know why, just fewer clicks I guess. 


@gurlcat  It's also in my overview, I just don't have any repeat buyers there at this moment.


“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger

"Wherever law ends, tyranny begins" -John Locke
Message 13 of 19
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Re: "Repeat Buyer"

Hmm, my auction's winner from just tonight is a repeater, shows only on the Orders page, not the Overview one. 

Message 14 of 19
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Re: "Repeat Buyer"

Must be one of those 'experiences' eBay delivers - maybe the 'repeat buyer' is being rolled out in different formats to different people.


“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger

"Wherever law ends, tyranny begins" -John Locke
Message 15 of 19
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