"Improve Your Listings" Email question

[themightybrick83]

I am currently at "Top Rated" and I offer Same Day Shipping on all the items I sell. I received an email suggesting I make changes to my listings to show 1 Day handling and Free 30 day Return policy to be eligible for "Top Rated Plus". I already have my listings set at Free 30 Day returns, so why is eBay telling me to change my Same Day Shipping to 1 Day Handling time? I can't seem to make sense of it , are these 2 options in different categories and I never realized it? Any help is greatly appreciated, thanks in advance.

[chapeau-noir · Accepted solution]

@themightybrick83   I see '30 day buyer pays returns' on some of your listings - you need to have free returns on those listings so they qualify for top rated plus.

[themightybrick83]

Than you very much. I must've missed some and I guess the email is automated with the mention of the handling time.

[evry1nositswindy]

I got the same message.  I had 2 listings that didn't offer free returns and I fixed them.  The odd thing was that they were not new listings and they were fine before.  Weirdness